Hardware Sales Associate — Customer Care & Growth

E&H Hardware Group, LLC; Avon Lake (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health, dental, vision benefits

401(k) plan

Employee discounts

Career development

Local family-owned culture

Job summary

E&H Ace Hardware in Ohio is seeking a friendly Sales Associate to assist customers, boost sales, and maintain a well-organized store. You will build product knowledge, help customers locate items, and support team operations on a fast-paced sales floor.

The role emphasizes excellent customer service, teamwork, and a proactive attitude, with potential full-time hours and benefits for eligible team members.

Qualifications

• High school diploma or equivalent.
• Prior retail experience is a plus but not required.
• Excellent customer service and communication skills are essential.
• Ability to work well in a team in a fast-paced environment.

Responsibilities

• Greet and assist customers with a friendly, helpful attitude.
• Build lasting customer relationships by offering personalized product recommendations.
• Proactively support customers on the sales floor to meet their needs.
• Develop strong knowledge of store products, promotions, and services.
• Help customers locate products, explain features, and suggest alternatives.
• Demonstrate proper product and tool usage when needed.
• Maintain a clean, organized, and safe store environment.
• Stock shelves, check inventory, and assist with receiving deliveries.
• Ensure product displays and signage are neat and well-stocked.
• Work closely with team members to meet sales goals and support smooth store operations.
• Support management and other associates in daily tasks.
• Maintain a positive and energetic attitude contributing to a friendly work atmosphere.
• Help achieve daily, weekly, and monthly sales targets.

Skills

Customer service

Sales support

Teamwork

Product knowledge

POS systems

Education

High school diploma or equivalent

Tools

POS systems

Inventory software

Job description

E&H Ace Hardware in Ohio is seeking a friendly Sales Associate to assist customers, boost sales, and maintain a well-organized store. You will build product knowledge, help customers locate items, and support team operations on a fast-paced sales floor.

The role emphasizes excellent customer service, teamwork, and a proactive attitude, with potential full-time hours and benefits for eligible team members.