Customer-Focused Hardware Sales Associate

E&H Ace Hardware; Richmond Heights (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Health, dental, vision, 401(k)

Family-owned culture

Job summary

E&H Ace Hardware in Richmond Heights, OH is seeking a friendly Sales Associate to assist customers with home improvement needs, provide product recommendations, and help guests find the right tools and supplies.

You will maintain a clean store, stock shelves, support daily store operations, and work with the team to hit sales targets. A high school diploma and strong communication skills are valued; experience with POS systems is a plus.

Qualifications

• High school diploma or equivalent.
• Passion for DIY home improvement and hardware products valued.
• Excellent customer service and communication skills.
• Positive attitude and strong desire to help customers.

Responsibilities

• Greet and assist customers with a friendly, helpful attitude.
• Build lasting customer relationships by offering personalized product recommendations.
• Proactively support customers on the sales floor to meet their needs.
• Develop strong knowledge of store products, promotions, and services.
• Help customers locate products, explain features, and suggest alternatives.
• Demonstrate proper product and tool usage when needed.
• Maintain a clean, organized, and safe store environment.
• Stock shelves, check inventory, and assist with receiving deliveries.
• Ensure product displays and signage are neat and well-stocked.
• Work closely with team members to meet sales goals and support smooth store operations.

Skills

Customer service

Communication

Teamwork

Attention to detail

Education

High school diploma

Tools

POS systems

Job description

E&H Ace Hardware in Richmond Heights, OH is seeking a friendly Sales Associate to assist customers with home improvement needs, provide product recommendations, and help guests find the right tools and supplies.

You will maintain a clean store, stock shelves, support daily store operations, and work with the team to hit sales targets. A high school diploma and strong communication skills are valued; experience with POS systems is a plus.