Hardware Retail Assistant Manager: Customer Experience Lead

Hannibal Homestore; Davenport (IA); On-site; USD 24,796 - 30,307; Full time

Job summary

A local home improvement store seeks an Assistant Manager to maintain positive customer service and support the store manager in operations. The role includes fostering teamwork, managing the sales team, and maximizing customer satisfaction. Ideal candidates will have outstanding customer service skills, be organized, and capable of lifting up to 80 lbs. Compensation ranges from $18.00 to $22.00 per hour. Join us to make a meaningful difference in your community!

Qualifications

• Proven customer service experience and a professional attitude.
• Ability to lead other employees and understand leadership fundamentals.
• Willingness to learn about store products.
• Self-motivated with problem-solving abilities.
• Efficient in operating point-of-sale systems.

Responsibilities

• Provide excellent customer service in-store and via phone.
• Assist the store manager with daily operations.
• Foster teamwork among staff and encourage high service standards.
• Manage store operations in the store manager’s absence.
• Train and monitor sales associates and cashiers.

Skills

Outstanding customer service skills

Supervisory skills

Problem-solving

Strong communication skills

Computer skills (MS Word, PowerPoint)

Sales methods knowledge

Capable of lifting up to 80 lbs

Job description

A local home improvement store seeks an Assistant Manager to maintain positive customer service and support the store manager in operations. The role includes fostering teamwork, managing the sales team, and maximizing customer satisfaction. Ideal candidates will have outstanding customer service skills, be organized, and capable of lifting up to 80 lbs. Compensation ranges from $18.00 to $22.00 per hour. Join us to make a meaningful difference in your community!