Sales Associate

HWY 2 Hardware, Do It Best Davenport WA; Davenport (IA); On-site; USD 19,320 - 27,517; Part time

Job summary

HWY 2 Hardware, Do It Best Davenport WA is hiring a Sales Associate to ensure excellent customer service and maintain a welcoming store environment. The ideal candidate should have strong customer service skills, be able to lift up to 80 lbs, and possess knowledge of the store’s products.

This role involves assisting customers with their inquiries, managing inventory, and ensuring a clean sales floor. Successful candidates will also participate in staff meetings and adhere to safety standards.

The position offers competitive compensation at $17.13 per hour and requires flexibility in scheduling.

Qualifications

• Outstanding customer service skills and a professional attitude.
• Willingness to learn and knowledge of store products.
• Organized self-starter who thinks independently.

Responsibilities

• Provide excellent customer service in person and over the phone.
• Maintain a clean and orderly sales floor.
• Assist customers with loading products into vehicles.

Skills

Customer service skills

Knowledge of products

Strong communication skills

Mathematical skills

Knowledge of sales methods

Tools

Point-of-sale systems

MS Word

PowerPoint

Job description

• You enjoy serving others as we would want to be served.
• You enjoy making the best even better.
• You enjoy making a difference in your community.
• You enjoy helping others.
• You enjoy working in teams.
• You're motivated to learn new skills.

Job Summary

Sales associates are expected to maintain a positive representation of HWY 2 Hardware, Do It Best Davenport WA by providing an outstanding customer service experience consistent with company values. The main task of a sales associate is to assist customers and maintain a clean and efficient sales floor. They should be willing to continually learn and expand their knowledge of the retail industry. Their job will include, but is not limited to, the following responsibilities:

Responsibilities

• Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. This may also include processing special orders.
• Create an inviting environment for customers by maintaining a clean and orderly sales floor, including housekeeping tasks.
• Notify customers of upcoming promotions and new products.
• Assist with loading products into customers’ vehicles as needed.
• Merchandise products according to prescribed planograms and help maintain signage.
• Restock shelves as necessary.
• Assist in taking regular inventory of stock.
• Face and front product throughout the store at the beginning and end of the shift, and as time permits throughout the day.
• Help store staff with other tasks as needed.
• Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
• Attend all staff meetings.
• Adhere to all store policies and safety standards.
• Be able to cut keys for customers.

Qualifications

• Outstanding customer service skills and a professional attitude.
• A working knowledge of the products contained in the store with a willingness to continue to learn.
• Organized, self‑starter who thinks independently and solves problems.
• Knowledge of effective sales methods and techniques.
• Knowledge of point‑of‑sale systems in order to assist with price lookup, special orders, and order entry. Knowledge of MS Word and PowerPoint.
• Strong math, reading, writing, and communication skills.
• Able to lift up to 80 lbs.
• Able to work a flexible schedule, including evenings, weekends, and holidays as needed.

Goals

• Boost overall sales by closing the sale, and promoting the store’s loyalty program and add‑on sales.
• Continually expand knowledge of all departments in the store.
• Become a versatile employee, able to help in other areas when needed.
• Take a personal interest in products sold in the store and gain the knowledge to make new products and merchandising recommendations to management.
• After enough experience, become a mentor to new employees and help them understand products and retail concepts.

Compensation: $17.13 per hour