Hardware Program Manager – Customer Delivery Lead

AMAX; Fremont (CA); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Flexible spending account

Commuter benefits

Disability insurance

Job summary

AMAX, a global leader in GPU-accelerated IT infrastructure, seeks a Program Manager to own customer projects, lead focus teams, plan schedules, and coordinate with internal groups to ensure manufacturing outcomes and customer satisfaction.

You will drive the full program lifecycle, manage risks, report to stakeholders, align with production and supply chain, and collaborate with sales, engineering, and finance to control costs and deliver high-quality solutions.

Qualifications

• Three years of program management experience in electronics-related hardware manufacturing.
• Bachelor's degree required.
• Management and client-facing experience preferred.

Responsibilities

• Own the customer projects. Lead the assigned focus team, plan the schedule, monitor the implementation, and coordinate with internal teams to ensure manufacturing outcomes and customer satisfaction.
• Manage the program lifecycle and all related tasks and personnel, ensuring high efficiency and achieving expected results.
• Analyze, evaluate, and overcome program risks, and create program reports for customers and stakeholders.
• Align with production and customer needs, organizing and supporting program operations, including production assembly, testing, quality management, and supply chain management.
• Provide timely updates and robust solutions to customers. Understand customers’ expectations, and offer feasible solutions that respond to various needs.
• Represent AMAX by engaging with customers, suppliers, and vendors, creating business opportunities and benefits, and building strong business relationships.
• Collaborate with sales, technical engineering, supply chain, and other internal teams to resolve relevant issues, such as material planning or production scheduling.
• Collaborate closely with the global management and engineering teams, proactively addressing and resolving issues, ensuring high-quality solutions and clear communication, and achieving business goals.
• Cooperate with the finance team, ensuring cost control and meeting established objectives.

Skills

Program management

Client-facing

Communication

Risk management

Cross-functional coordination

Education

Bachelor's degree

Job description

AMAX, a global leader in GPU-accelerated IT infrastructure, seeks a Program Manager to own customer projects, lead focus teams, plan schedules, and coordinate with internal groups to ensure manufacturing outcomes and customer satisfaction.

You will drive the full program lifecycle, manage risks, report to stakeholders, align with production and supply chain, and collaborate with sales, engineering, and finance to control costs and deliver high-quality solutions.