Hardware Maintenance Support Technician - Weekends Only

ZipRecruiter; Denver (CO); On-site; USD 60,000 - 80,000; Part time

Job summary

An established industry player is seeking a dedicated Hardware Maintenance Support Technician to join their team at the iconic Denver International Airport. This part-time role focuses on providing essential hardware maintenance and troubleshooting services, ensuring that systems run smoothly in a dynamic environment. You will engage directly with technology, support customer needs, and play a vital role in maintaining operational efficiency. If you thrive in a fast-paced setting and enjoy working with cutting-edge technology, this opportunity is perfect for you. Join a supportive team that values your contributions and fosters career growth.

Benefits

401K with employer match

Paid time-off

Paid Military Leave

Qualifications

• Experience in a customer service environment is essential.
• Ability to pass a background investigation required by TSA.

Responsibilities

• Provide basic onsite hardware maintenance support and troubleshooting.
• Perform preventative maintenance services and escalate issues as needed.

Skills

Customer Service

Troubleshooting

Hardware Maintenance

Printer Configuration

Tools

MS Office Suite

MS Windows 7/10

Job description

Job Description

Salary: $18-$22/hr

Title: Hardware Maintenance Support Technician - Weekends Only

Location: Denver International Airport (DEN) - Denver, CO

Instantly recognizable is the best way to describe Denver International Airport. Would you like to be part of a team working inside that iconic structure? Would you like to know what is going on in the background when an airline agent says our system is currently down? Then please read on!

FLSA Status and Hours: This is a part-time, non-exempt position and requires onsite shift work. Schedule is Saturday and Sunday, 3:30 PM - 12:00 AM (midnight).

Position Overview: The Hardware Maintenance Support Technician provides basic onsite hardware maintenance support and troubleshooting such as printer configurations, break/fix replace and repair, general repair of hardware, and escalation to Level 2 and/or Level 3 support. Technicians solve known problems and fulfill service requests. Technicians also provide a significant amount of regular, targeted, and thorough Preventative Maintenance services. Training provided.

Basic Requirements:

• Experience in a customer service environment.
• Demonstrated focus on customer service.
• Ability to negotiate security checkpoints and screening x-ray access points without assistance.
• Pass a background investigation, which includes a criminal history check as part of requirements by TSA and to complete an airport safety training.
• Knowledge of relevant applications such as MS Office Suite, MS Windows 7/10.

Benefits:

• 401K including an employer match.
• Paid time-off and sickness leave.
• Paid Military Leave.

Join Our Team:

ServiceTec International, Inc. specializes exclusively in the provision of Managed IT Services to the world's airport and airline industries, and have been doing so since 1989. We operate globally with headquarters in the UK and the USA, and offices in Canada, The Netherlands, Germany, and Norway. We partner with airports and airlines of all sizes to manage, maintain, monitor, and support business and mission-critical IT systems.

ServiceTec Culture: We're a people-oriented company. We value our employees, believing they should be treated fairly, with courtesy and respect. We believe people work better when they feel supported and know that there is a team behind them. We nurture talent and our philosophy is to promote from within if at all possible. We consistently recognize those employees who go "above and beyond."

ServiceTec International, Inc. is an Equal Opportunity Employer and will comply with all applicable local, state, and federal statutes concerning equal employment opportunity with regards to all employees whether full-time, part-time, casual, temporary, and seasonal or contract. ServiceTec will not discriminate on grounds of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, trans-status, or belief, marital status, civil partnership status, or on other grounds not prohibited by legislation. This policy applies to the process of recruitment and selection (both internal and external), promotion, training, conditions of work, pay and benefits, and to every other aspect of employment, including general treatment at work and the processes involved in the termination of employment.