Hardware Fulfillment Technician

OPSWAT; Tampa (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

OPSWAT is seeking a dedicated Hardware Fulfillment Technician in Tampa, FL, to manage the imaging, testing, and shipment of hardware for customer orders. You will be responsible for enhancing fulfillment strategies while ensuring compliance with high quality standards.

The ideal candidate should have strong knowledge of operating systems, hardware components, and excellent problem-solving skills. Join a diverse work environment committed to equal opportunities.

Qualifications

• Strong knowledge of Operating Systems (Windows, Linux).
• Excellent problem-solving skills and attention to detail.
• Ability to work under pressure and meet tight deadlines.

Responsibilities

• Work in a team responsible for imaging OPSWAT hardware according to customer orders.
• Perform Quality Assurance (QA) and Quality Control (QC) testing.
• Oversee the packing and preparation of hardware for shipment.

Skills

Operating Systems (Windows, Linux)

Knowledge of individual hardware components

Problem-solving skills

Attention to detail

Organization skills

Multitasking skills

Communication skills

Familiarity with cybersecurity hardware

Tools

Inventory management and tracking software

Job description

OPSWAT, a global leader in IT, OT, and ICs critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.

The Position

We seek a dedicated and experienced Hardware Fulfillment Technician to oversee the imaging, testing, and shipment of OPSWAT hardware for customer orders worldwide.

The ideal candidate will be a general expert in “everything” hardware, from Servers and desktops to IoT hardware. You will understand how hardware integrates to make a system, including discovering bottlenecks and performance issues with recommendations to improve our processes.

You will be responsible for improving our imaging processes and fulfillment strategies.

This is an in-office position based in our Ybor City warehouse.

What You Will Be Doing

• Work in a team responsible for imaging OPSWAT hardware according to customer orders and standard operating procedures.
• Perform Quality Assurance (QA) and Quality Control (QC) testing to ensure all hardware meets OPSWAT's high standards.
• Create and help troubleshoot any software issues discovered during the fulfillment process.
• Oversee the packing and preparation of hardware for shipment.
• Update internal technical knowledge and assist in maintaining a design library.
• Collaborate with other departments to ensure timely and accurate fulfillment of orders.
• Maintain compliance with industry standards and regulations.
• Monitor processes for efficiency and suggest improvements where necessary.
• Ensure all fulfillment activities are documented accurately.
• Resolve any issues related to hardware fulfillment promptly.

What We Need From You

• Strong knowledge of Operating Systems (Windows, Linux).
• Knowledge of individual hardware components.
• Understanding of hardware imaging and QA/QC processes.
• Excellent problem‑solving skills and attention to detail.
• Ability to work under pressure and meet tight deadlines.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in using inventory management and tracking software.
• Familiarity with cybersecurity hardware is a plus.

OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.