Hardware Department Manager — Lead Store Ops & Service

Workstream; Myerstown (PA); On-site; USD 55,000 - 65,000; Full time

Job summary

Dutch Country Hardware Inc. in Myerstown, PA seeks a Department Manager to lead their department, provide exceptional customer service, and support store operations. The role involves opening/closing duties, training staff, and coordinating with the Store Manager to ensure smooth daily performance.

Candidates should have retail management experience or strong leadership potential, with emphasis on customer satisfaction, product knowledge, and teamwork in a busy hardware environment.

Qualifications

• Customer service excellence across all store interactions.
• Ability to lead and train associates in daily operations.
• Strong communication with store leadership and teams.

Responsibilities

• Manage department operations and assist Store Manager as needed.
• Oversee customer service, merchandising, and inventory within the department.
• Support opening/closing and ensure a safe, clean store environment.

Skills

Customer service

Leadership

Communication

Education

High School or GED

Job description

Dutch Country Hardware Inc. in Myerstown, PA seeks a Department Manager to lead their department, provide exceptional customer service, and support store operations. The role involves opening/closing duties, training staff, and coordinating with the Store Manager to ensure smooth daily performance.

Candidates should have retail management experience or strong leadership potential, with emphasis on customer satisfaction, product knowledge, and teamwork in a busy hardware environment.