Hardware Applications Engineer

Teguar; Charlotte (NC); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

401K matching

HRA covers medical, dental, vision

Gym membership

Paid Holidays and PTO

Birthday PTO and Volunteer Day

Culture Committee Program

Employee Referral Bonus Program

Modern office with drinks and snacks

Job summary

Teguar is seeking a Hardware Applications Engineer to validate computer hardware solutions for industrial and medical use cases. You will act as the hands-on bridge between customers, Sales, and Engineering, validating hardware, documenting results, and closing issues in lab and field environments.

Responsibilities include pre-sales validation, on-site testing leadership, risk reviews, post-sales support, and IEC/ISO-aligned documentation.

Qualifications

• BS in Electrical/Computer/Systems Engineering or 5+ years hardware apps experience.
• Proficient in Windows/Linux imaging and BIOS/UEFI tuning.
• Strong lab/testing, logging, and test-reporting skills.
• Scripting in Python or PowerShell for test triage.
• Excellent customer-facing communication and ownership of issues.

Responsibilities

• Pre-sales hardware/software validation and test reporting.
• Serve as technical lead for on-site tests and witness events.
• Review specs and identify edge cases with mitigations.
• Lead post-sales root-cause analysis with cross-team collaboration.
• Create and maintain V&V artifacts aligned to IEC/ISO standards.

Skills

Strong communication

Customer-facing

Lab testing

Scripting

Issue ownership

Team collaboration

Education

BS in Electrical/Computer/Systems Engineering

5+ years hands-on hardware applications

Tools

Windows imaging

Linux imaging

UEFI/BIOS configuration

Python

PowerShell

DMM/O-scope

Jira/Confluence

Git

Job description

Teguar is a leading provider of cutting-edge industrial and medical computer solutions that are specifically designed to provide reliable performance in the most demanding environments and applications. Founded in 2010, we are a fast-growing Inc 5000 company focused on product excellence, outstanding service, and a high-performing team.

We are currently seeing a Hardware Applications Engineer to be responsible for hands on testing and documentation preparation to validate computer hardware solutions to our customers problems.

AbouttheRole

You’ll be the hands on bridge between customers, Sales, and Engineering-validating hardware solutions, documenting results, and closing the loop on issues in the lab and in the field. Your work accelerates design-ins, de-risks deployments, and raises product quality for industrial and medical use cases.

What you\'ll do..

Pre-sales validation: Plan and execute hardware/software validation (power-on, imaging, driver/firmware, thermal/EMI pre-checks), produce test reports, and present findings to customers to secure design-ins and approvals. Target turnaround: ≤5 business days for standard requests.

Witness & onsite testing: Serve as technical lead for customer or NRTL witness tests; capture logs, reproduce issues, and align on pass/fail criteria and risks.

Technical risk reviews: Review specs/SOWs for feasibility, identify edge cases, and propose mitigations (alternate components, BIOS/UEFI settings, thermal profiles).

Post-sales support: Lead escalations from production or field, drive root-cause with Engineering/Ops/Suppliers, and document Corrective Actions, aiming for >90% first-pass fix.

Medical documentation: Create/maintain V&V artifacts, change records, and traceability aligned to IEC 60601-1/-1-2, ISO 13485, and ISO 14971 (as applicable).

Continuous improvement: Trend validation failures/RMAs and recommend design or process changes to reduce defects and time-to-resolution

• BS in Electrical/Computer/Systems Engineering (or related) with 2+ years industry experience; OR a minimum of 5 years in hands-on hardware applications, validation, or systems integration in lieu of education; OR a equivalent combination of education and experience.
• 3+ years with Windows & Linux imaging, UEFI/BIOS configuration, driver integration, and peripheral bring-up (USB, serial, Ethernet, Wi-Fi/BT, storage).
• Solid bench/lab skills: DMM/oscilloscope, thermal testing, ESD-safe handling, fixture setup, log capture (kernel, event, IPMI/BMC where applicable).
• Scripting for test and triage (Python and/or PowerShell).
• Experience writing crisp test plans/reports for external customers.
• Excellent customer-facing communication and issue-ownership across Sales, Ops, and Engineering.

PreferredSkills

• Medical/regulated environment exposure (IEC 60601-x, ISO 13485, IEC 62304 familiarity).
• Imaging at scale (MDT, Clonezilla, PXE), secure boot/TPM, BIOS customization workflows.
• Jira/Confluence, PLM/ERP, Git; basic PCB/ECAD literacy for reading schematics.
• EMI/EMC pre-compliance experience; thermal profiling/burn-in design.

• 401K matching
• HRA (Health Reimbursement Account) covers medical, dental and vision expenses
• Gym membership
• Paid Holidays and PTO days
• Birthday PTO and Volunteer Day
• Culture Committee Program
• Employee Referral Bonus Program
• Modern office work environment with free drinks and snacks