Hardlines Retail & Service Specialist

C-A-L Stores Companies Inc; Ely (NV); On-site; USD 30,000 - 38,000; Full time

Job summary

The C-A-L Stores Companies Inc in Ely, NV is seeking a customer-focused team member to uphold service standards and drive sales. You will help customers locate products, answer questions, and participate in merchandising and signage to promote promotions.

Responsibilities include greeting customers, answering phones, and maintaining product knowledge while performing housekeeping and assisting in other departments as needed. A POS system experience is preferred.

Qualifications

• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with how to operate a computer system and email.
• Preferably familiar with standard retail concepts and practices.
• Strong attention to detail.

Responsibilities

• Greet and acknowledge every customer, answer customer questions, and help customers find the location of products.
• Answer incoming phone calls.
• Constant radio communication with all associates.
• Comprehensive knowledge of the products Coastal Farm sells.
• Maintain an awareness of all product knowledge information and merchandise promotions.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.
• Help in other departments when needed.
• Perform daily cleaning - such as, but not limited to, vacuuming, replacing full trashes with new trash bags, and sweeping the department floor.
• Other duties assigned as needed.

Skills

Communication skills

Interpersonal skills

Adaptability

Computer literacy

Retail knowledge

Tools

POS system

Job description

The C-A-L Stores Companies Inc in Ely, NV is seeking a customer-focused team member to uphold service standards and drive sales. You will help customers locate products, answer questions, and participate in merchandising and signage to promote promotions.

Responsibilities include greeting customers, answering phones, and maintaining product knowledge while performing housekeeping and assisting in other departments as needed. A POS system experience is preferred.