Handwork Supervisor, Lettershop - 1st Shift

Amsive LLC; Greenville (SC); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Handwork Supervisor to lead the Lettershop team in a temperature-controlled production facility. This role involves managing quality and productivity in the handwork department, ensuring that all direct mail and printed materials meet client specifications. The ideal candidate will have experience in production supervision, strong communication skills, and a commitment to continuous improvement. Join a dedicated team that values collaboration and strives for excellence in print production.

Qualifications

• Experience in managing production teams and ensuring quality.
• Ability to handle delicate components and meet production goals.

Responsibilities

• Manage quality and productivity of the handwork department.
• Train employees and conduct performance reviews.
• Ensure compliance with company policies and procedures.

Skills

Production experience with mailing processes

Supervision or lead experience

Strong communication skills

Knowledge of USPS regulations

Excellent attendance and punctuality

Education

High School/GED or equivalent

Job description

At Amsive, our people are our first priority.

We have been a leader in print and mail production for over 40 years. We specialize in high-quality, end-to-end print and mail production, handling everything in-house. Amsive cares about the results of our work and team-wide collaboration. Our manufacturing facilities are temperature controlled, bright, and clean. Join a team that takes pride in our work, knowing that results matter as we boldly advance the future of print production together.

Location and Schedule:
1224 Poinsett Hwy. Greenville, SC 29609
7:00am - 3:30pm plus overtime and scheduled weekends

Summary/Objective:

The Handwork Supervisor, Lettershop is responsible for managing the quality and productivity of the handwork department in the Lettershop. Manually produce direct mail and/or other printed materials for distribution according to specific client requirements.

Essential Functions:

• Performs highly detailed manual assembly work requiring precise handling of delicate components that cannot be automated, ensuring each mail piece meets exact specifications through careful handling.
• Participates in employee performance reviews and disciplinary actions in accordance with corporate guidelines.
• Meet assigned deadlines and achieve production goals.
• Manage employee time and review job requirements with employees.
• Train employees to ensure job skill proficiency and compliance with company policies and procedures.
• Participate in continuous improvement initiatives to increase productivity.
• Conduct QC checks as per standard operating procedures, ensuring quality of work meets customer expectations.
• Maintain and monitor compliance with company policies.
• Operate inserter equipment as needed.
• Maintain confidentiality of internal and external customers.

Skills, Experience, and Qualifications:

• Preferred High School/GED or equivalent education and experience.
• Production experience with mailing processes preferred.
• Supervision or lead experience of a production team.
• Excellent attendance and punctuality.
• Strong communication skills.
• Knowledge of USPS regulations preferred.
• Ability to work with co-workers to meet production goals.

Supervisory Responsibilities:

Supervise the Handwork team, working closely with Lettershop Management.

Work Environment:

Indoor, temperature-controlled production facility.

Physical Demands:

• Stand for at least 8 hours/day.
• Lift up to 50 pounds.
• Use PPE as required.

Security Clearance:

This position may require government security clearance as Amsive is a Federal Contractor.

Other Duties:

This job description is not exhaustive; duties may change at any time. For assistance or accommodations, please call [phone].

Amsive is an Equal Opportunity Employer committed to a diverse and inclusive environment. We do not discriminate based on race, color, religion, pregnancy, marital status, national origin, age, disability, sex, sexual orientation, gender identity, veteran status, or any other protected characteristic.