Hands-On Tile & Stone Restoration Tech

Sir Grout Boston; Jacksonville (FL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Equipment provided

Job summary

Sir Grout Boston is hiring a Full-time Service Technician to perform floor and hard surface restoration in homes and businesses in the Jacksonville area. You will use our equipment to restore marble, travertine, tile, and other surfaces while ensuring customer satisfaction.

The role requires strong customer interaction, reliability, and the ability to work independently in field conditions. Typical hours start early in the morning with some evenings and Saturdays.

Qualifications

• Customer-focused role requiring professional interaction with clients.
• Experience operating floor machines (e.g., 175 rpm swing machines) a plus.
• Ability to lift heavy equipment and materials up to 75 lbs.
• Must be trainable and able to follow specific instructions.

Responsibilities

• Arrive on time to each job and complete a thorough walk-through with the customer.
• Perform all quoted tasks to customer satisfaction.
• Answer customer questions calmly and professionally.
• Conduct final inspection with the customer and sign-off on the invoice.
• Collect full payment and update customer before leaving the site.

Skills

Customer service

Floor machine operation

Attention to detail

Independent work

Reliability

Heavy lifting

Driver's license

Drug test readiness

Education

High school diploma acceptable

Job description

Sir Grout Boston is hiring a Full-time Service Technician to perform floor and hard surface restoration in homes and businesses in the Jacksonville area. You will use our equipment to restore marble, travertine, tile, and other surfaces while ensuring customer satisfaction.

The role requires strong customer interaction, reliability, and the ability to work independently in field conditions. Typical hours start early in the morning with some evenings and Saturdays.