Hands-On Support Services Lead — Outdoor Farm Ops

H&A Farms; Florida; On-site; USD 48,000 - 72,000; Full time

Job summary

Amber Brooke Farms is seeking a hardworking, hands-on Support Services Team Lead to oversee daily support operations at our outdoor agritourism destination in Florida. This position combines leadership with active participation in maintenance, parking, custodial services, and guest areas, and requires comfort working outdoors in varying weather.

The team lead will assign tasks, supervise staff, assist with scheduling and training, and ensure safety, accuracy, and timely completion of projects,

Qualifications

• 2–5 years of supervisory or team leadership experience in maintenance, facilities, agriculture, hospitality, operations, or a related field preferred.
• Demonstrated experience performing hands-on, physically demanding work.
• Strong leadership skills with the ability to motivate, direct, and hold team members accountable.
• Must be comfortable working outdoors in varying weather conditions.

Responsibilities

• Lead, supervise, and actively work alongside team members responsible for maintenance, parking, custodial services, and farm-related projects.
• Assign daily tasks, establish priorities, and ensure work is completed efficiently and accurately.
• Assist with employee scheduling, training, onboarding, and performance feedback.
• Demonstrate proper work techniques, safe equipment operation, and efficient task execution.
• Monitor employee productivity, attendance, performance, and adherence to company standards.
• Step in and perform any assigned support services duties when staffing or operational needs require additional assistance.
• Foster a culture of accountability, teamwork, urgency, and safety.
• Perform hands-on work to maintain clean, safe, organized, and guest-ready facilities and grounds.
• Assist with loading, unloading, transporting, lifting, and moving equipment, materials, and supplies.
• Coordinate and participate in the setup and breakdown of festivals, special events, seasonal attractions, and guest activity areas.
• Respond quickly to operational needs and adjust priorities during high-volume periods.
• Support multiple departments to ensure smooth daily operations and timely completion of assignments.
• Identify operational challenges and implement practical solutions to improve efficiency and productivity.
• Perform and oversee routine maintenance, minor repairs, and general facility upkeep.
• Assist with basic troubleshooting, equipment maintenance, and preventative maintenance tasks.
• Coordinate maintenance projects and ensure timely completion of assigned work.
• Monitor the condition of buildings, equipment, tools, and guest areas.
• Ensure equipment is properly operated, maintained, cleaned, and stored.
• Coordinate with outside vendors and contractors when necessary.
• Lead and actively participate in parking operations during weekends, festivals, and special events.
• Direct traffic, assist with parking coordination, and ensure safe and efficient vehicle movement.
• Support parking team members during peak arrival and departure periods.
• Monitor parking areas for safety concerns, traffic congestion, and operational needs.
• Assist guests professionally while maintaining a safe and organized environment.
• Assist with cleaning restrooms, public areas, staff facilities, and other designated spaces as needed.
• Ensure custodial assignments are completed thoroughly and on schedule.
• Monitor cleanliness standards throughout the property and immediately address deficiencies.
• Assist with trash collection, waste removal, and maintaining clean guest areas.
• Monitor custodial supplies, equipment, and inventory needs.
• Participate in grounds maintenance, fencing, seasonal installations, and other farm-related projects.
• Assist with moving equipment, supplies, furniture, signage, and event materials.
• Lead and participate in the setup, maintenance, and breakdown of seasonal attractions and festival areas.
• Support operational preparations before opening and cleanup after closing.
• Operate authorized farm vehicles, utility vehicles, and equipment safely and in accordance with company policies.
• Enforce company safety policies, operating procedures, and equipment safety requirements.
• Identify and promptly address unsafe conditions, equipment concerns, and potential hazards.
• Ensure team members use appropriate personal protective equipment and follow safe work practices.
• Participate in incident response, documentation, and corrective actions.
• Maintain accountability for work quality, task completion, equipment care, and team productivity.

Skills

Leadership

Supervisory

Hands-on

Outdoor work

Communication

Problem solving

Time management

Safety awareness

Job description

Amber Brooke Farms is seeking a hardworking, hands-on Support Services Team Lead to oversee daily support operations at our outdoor agritourism destination in Florida. This position combines leadership with active participation in maintenance, parking, custodial services, and guest areas, and requires comfort working outdoors in varying weather.

The team lead will assign tasks, supervise staff, assist with scheduling and training, and ensure safety, accuracy, and timely completion of projects,