Associate PM, Telehealth SaaS Platform

Bask Health; New York (NY); On-site; USD 70,000 - 110,000; Full time

Job summary

Bask Health is seeking an Associate Product Manager to help build, launch, and improve products across its telehealth platform. You will work with product managers, engineers, designers, and customer-facing teams to translate user problems into actionable requirements and deliver measurable product improvements.

This early-career, technically oriented role emphasizes owning smaller features, collaborating across teams, and driving outcomes from discovery through launch in a fast-moving

Qualifications

• Hands-on experience contributing to software products.
• Foundational understanding of software development and web applications.
• Hands-on coding experience with JavaScript, TypeScript, Python, or another language.
• Ability to read code and communicate effectively with engineers.
• Experience taking ownership of a project, feature, or technical initiative from planning through completion.
• Strong analytical thinking and problem-solving skills.
• Ability to translate user needs and business problems into clear, actionable requirements.
• Familiarity with APIs, integrations, or modern web application development.
• Excellent written and verbal communication skills.
• Ability to work independently on assigned tasks, collaborate across teams, and adapt quickly in a fast-moving environment.

Responsibilities

• Own smaller product features and improvements from initial discovery through development, launch, and iteration.
• Support product managers in defining and executing product roadmaps across Bask's applications.
• Work directly with merchants, patients, internal teams, and other stakeholders to understand user needs and identify product problems.
• Translate user feedback and business requirements into clear product specifications, user stories, and acceptance criteria.
• Partner with engineers and designers to evaluate solutions, understand technical tradeoffs, and deliver improvements.
• Participate in technical planning, product reviews, and development discussions.
• Investigate product issues, reproduce bugs, and collaborate with engineers on solutions.
• Identify opportunities to improve usability, reliability, and efficiency across the platform.
• Support product discovery, user research, competitive analysis, and feature prioritization.
• Help define success metrics and evaluate feature performance using product analytics and customer feedback.
• Coordinate testing and quality assurance for assigned product initiatives.
• Maintain clear documentation, communicate project updates, and track progress against priorities.
• Collaborate with customer-facing teams to understand recurring problems and improve product workflows.
• Research new technologies, automation opportunities, and AI tools that could improve product experiences.
• Take increasing ownership of product decisions and contribute ideas to the broader product roadmap.
• Help ensure assigned features are delivered on time, meet user needs, and achieve measurable outcomes.

Skills

JS/TS/Python

Code reading

Analytical thinking

Independent work

Job description

Bask Health is seeking an Associate Product Manager to help build, launch, and improve products across its telehealth platform. You will work with product managers, engineers, designers, and customer-facing teams to translate user problems into actionable requirements and deliver measurable product improvements.

This early-career, technically oriented role emphasizes owning smaller features, collaborating across teams, and driving outcomes from discovery through launch in a fast-moving