Hands-On Manufacturing QA & Process Improvement Specialist

Express Employment Professionals - Cincinnati East; Acton (MA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive health insurance

Paid time off and holidays

401(k) with company match

Opportunities for professional growth

Job summary

Express Employment Professionals - Cincinnati East seeks a Quality Assurance Specialist for a manufacturing operation in Acton, MA. The role supports all aspects of quality and continuous improvement in a hands-on environment, ensuring product conformity and process reliability.

The successful candidate will read mechanical drawings with GD&T, manage RMAs, coordinate calibration, and contribute to the Quality Management System while collaborating with Operations and suppliers to drive root-cause

Qualifications

• 3–5 years of QA or Quality Engineering experience in a manufacturing environment.
• Strong GD&T knowledge with ability to read and interpret mechanical drawings.
• Experience with RMAs and corrective actions.
• Experience with equipment calibration preferred.
• Proficiency in Excel for data gathering and reporting; QMS documentation experience is a plus.

Responsibilities

• Coordinate quality inspection activities for mechanical and electro-mechanical products and components.
• Manage inbound and outbound RMAs, working with both suppliers and customers to address quality issues.
• Investigate non-conformances and support corrective actions and root cause analysis.
• Work with suppliers to resolve incoming material and component quality issues.
• Coordinate and maintain equipment calibration schedules, records, and documentation.
• Review drawings, specifications, and inspection requirements using GD&T.
• Maintain quality documentation, procedures, records, and other quality-related information.
• Collect and organize quality data and create reports, charts, and metrics using Excel.
• Assist with ongoing development and maintenance of the company's Quality Management System.
• Support continuous improvement initiatives and day-to-day quality needs across the organization.
• Collaborate with Operations and other departments to resolve product and process quality issues.

Skills

GD&T

Excel data analysis

Root cause analysis

RMA handling

Quality documentation

Tools

Excel

Job description

Express Employment Professionals - Cincinnati East seeks a Quality Assurance Specialist for a manufacturing operation in Acton, MA. The role supports all aspects of quality and continuous improvement in a hands-on environment, ensuring product conformity and process reliability.

The successful candidate will read mechanical drawings with GD&T, manage RMAs, coordinate calibration, and contribute to the Quality Management System while collaborating with Operations and suppliers to drive root-cause