Hands-On IT Pro: Network, Systems & Security

JST Manufacturing; Meridian (ID); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical / Dental / Vision

401(k) Matching

Life Insurance

Company Paid Disability — Short & Long

Paid Bereavement Leave

Paid Parental Leave

Paid Time Off

Holiday Pay

Available Overtime

Flexible Work Schedule

Referral Program

Tuition Reimbursement

Job summary

JST Manufacturing is seeking an IT professional to serve as the primary help desk contact while co-owning the site's network, systems, and security stack, including Meraki networking, on-premises Active Directory, Veeam backup infrastructure, and endpoint security tooling. This hands-on role offers day-to-day ownership across three disciplines and end-user support responsibilities.

The ideal candidate has an associate's degree in IT or related field (or equivalent experience) and 1–2 years in a

Qualifications

• Associate's degree in information technology, computer science, or a related field, or equivalent work experience.
• Strong problem-solving and communication skills.
• Good organizational skills and attention to detail.
• Excellent and constructive interpersonal skills.
• One to two years of experience in a technical-support, help-desk, network-support, or systems-support role.
• Working knowledge of Windows, Microsoft Office, security best practices, and common IT hardware.
• Ability to troubleshoot hardware, software, network, and user-access issues.
• Clear documentation, communication, and customer-service skills.

Responsibilities

• Monitors the health and status of the network, including Meraki‑managed switches, wireless access points, and security appliances, to ensure all devices are functioning properly, and evaluates network performance to maintain standards.
• Installs system upgrades and troubleshoots reported issues from initial diagnosis through advanced resolution.
• Implements and maintains VLAN configurations and firewall rules within the Meraki network environment, including remote access and VPN connectivity.
• Manages backup and recovery operations using Veeam, ensuring data integrity and recoverability across critical systems.
• Administers on‑premises Active Directory, including user account provisioning, group policy, and server maintenance.
• Performs vulnerability management using CrowdStrike and Rapid7, including monitoring findings and coordinating remediation.
• Serves as the primary help desk contact for end users, providing workstation and endpoint support and managing patch deployment across systems
• Schedule can vary based on business needs, including nights and weekends as needed to support company‑wide system installations, upgrades, backups, and maintenance.

Skills

Problem solving

Communication

Organizational skills

Interpersonal skills

Windows OS

Troubleshooting

Education

Associate's degree in IT or related field

Tools

Meraki

Veeam

CrowdStrike

Rapid7

VPN

Windows Server

Job description

JST Manufacturing is seeking an IT professional to serve as the primary help desk contact while co-owning the site's network, systems, and security stack, including Meraki networking, on-premises Active Directory, Veeam backup infrastructure, and endpoint security tooling. This hands-on role offers day-to-day ownership across three disciplines and end-user support responsibilities.

The ideal candidate has an associate's degree in IT or related field (or equivalent experience) and 1–2 years in a