Hands-On General Manager — High-Volume Retail Center

Indian Pueblo Cultural Center

Albuquerque (NM)

On-site

USD 61,000 - 79,000

Full time

3 days ago

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Job summary

Indian Pueblo Cultural Center in Albuquerque, NM seeks a General Manager for Four Winds Travel Center to lead overall operations, sales, and team performance in a high-volume convenience store, fuel, and foodservice environment. This hands-on role demands financial acumen, staff development, and adherence to safety and regulatory standards.

The role requires a proven track record of improving profitability, managing complex operations, and delivering an outstanding customer experience across all

Qualifications

Bachelor’s degree in Business Administration or related field or equivalent experience.
5–7 years of management experience in a high‑volume retail environment.
Proven track record of managing sales, profitability, labor, inventory and operations.

Responsibilities

Lead sales, profitability, labor, expenses and KPI management.
Provide leadership for convenience store, fuel operations, foodservice, and services.
Recruit, train, develop, coach, and retain staff; build succession plans.
Maintain inventory controls, loss prevention, safety, and regulatory compliance.
Deliver an exceptional customer experience and drive continuous improvement.

Skills

Business acumen

Analytical thinking

Team leadership

Customer service

Communication

Problem solving

Excel proficiency

Education

Bachelor's degree in Business Administration

Tools

Microsoft Excel

Job description

The role requires a proven track record of improving profitability, managing complex operations, and delivering an outstanding customer experience across all

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