Hands-on Delivery Operations Manager

Johnson Brothers - Maverick of Texas; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

Johnson Brothers is hiring a Delivery Manager in Charlotte, NC. The role is hands-on and focuses on leading delivery operations, routing efficiency, fleet readiness, and safety compliance while developing talent and sustaining strong customer relationships.

Ideal candidates will bring 5+ years in delivery or transportation management, strong leadership, and a data-driven approach to optimize performance and employee engagement across shifts and routes.

Qualifications

• 5+ years proven experience in delivery or transportation management, including leadership of supervisors.
• Strong understanding of DOT regulations, fleet safety standards, and routing optimization.
• Experience managing KPIs and operational metrics for delivery performance.
• Proficiency with Microsoft Office; AS400 experience preferred.
• Excellent leadership, communication, and problem-solving skills.

Responsibilities

• Lead and develop Delivery Supervisors and driver teams to execute operational priorities.
• Own delivery operations strategy, including routing efficiency, fleet readiness, and compliance programs.
• Monitor KPIs and schedules to ensure timely, accurate, and safe deliveries; address issues promptly.

Skills

Delivery leadership

Leadership of supervisors

Communication

Problem-solving

Team development

Employee engagement

Data-driven decisions

DOT regulations

Fleet safety standards

Routing optimization

KPIs management

Tools

AS400

Microsoft Office

Job description

Johnson Brothers is hiring a Delivery Manager in Charlotte, NC. The role is hands-on and focuses on leading delivery operations, routing efficiency, fleet readiness, and safety compliance while developing talent and sustaining strong customer relationships.

Ideal candidates will bring 5+ years in delivery or transportation management, strong leadership, and a data-driven approach to optimize performance and employee engagement across shifts and routes.