Hands-On Delivery Operations Leader

Johnson Brothers; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

Johnson Brothers is seeking a Delivery Manager in Charlotte, NC to lead hands-on delivery operations, focusing on routing, fleet management, and team development. The role requires experience managing supervisor teams, ensuring safety, and driving efficiency across routes and shifts.

The ideal candidate will actively engage on the floor, mentor drivers, and collaborate with warehouse and routing teams to optimize loading and delivery flow while maintaining compliance with DOT/OSHA standards.

Qualifications

• 5+ years proven experience in delivery or transportation management, including leadership of supervisors.
• Strong understanding of DOT regulations, fleet safety standards, and routing optimization.
• Experience managing KPIs and operational metrics for delivery performance.
• Computer proficiency with Microsoft Suite; AS400 experience preferred.

Responsibilities

• Lead and develop Delivery Supervisors, ensuring they manage driver teams and execute operational priorities.
• Own delivery operations strategy, including routing efficiency, fleet readiness, and compliance programs.
• Monitor delivery schedules and KPIs to ensure timely, accurate, and safe deliveries.
• Build and maintain strong customer relationships by resolving discrepancies and issues promptly.
• Ensure adherence to safety standards and regulatory requirements.

Skills

Delivery leadership

Routing optimization

KPIs & metrics

DOT regulations

Fleet safety standards

Microsoft Suite

Tools

AS400

Microsoft Office

Job description

Johnson Brothers is seeking a Delivery Manager in Charlotte, NC to lead hands-on delivery operations, focusing on routing, fleet management, and team development. The role requires experience managing supervisor teams, ensuring safety, and driving efficiency across routes and shifts.

The ideal candidate will actively engage on the floor, mentor drivers, and collaborate with warehouse and routing teams to optimize loading and delivery flow while maintaining compliance with DOT/OSHA standards.