We are seeking a hands-on Data Center Technician – L2 to support data center operations for a WWT customer within a GPU-dense, high-performance computing (HPC) environment.
This role will focus heavily on the physical deployment and maintenance of data center hardware, including rack and stack, structured cabling, server installation, hardware moves/adds/changes, and equipment decommissioning. The ideal candidate has strong hands-on data center experience, excellent attention to detail, and is comfortable working in a fast-paced, mission-critical environment.
Key Responsibilities
- Perform rack-and-stack installation of servers, storage, networking equipment, and GPU systems.
- Install rails, mount equipment, label assets, and maintain proper airflow and cable management.
- Install, connect, and verify fiber and copper network cabling according to established data center standards.
- Connect and validate power using Power Distribution Units (PDUs).
- Perform hardware moves, adds, and changes (MACs) across the data center floor.
- Follow rack elevation diagrams, deployment runbooks, engineering documentation, and installation procedures.
- Conduct basic hardware validation and physical troubleshooting, including LED, port, power, and connectivity checks.
- Maintain accurate asset tracking, labeling, and deployment documentation.
- Partner with data center engineers and network teams during hardware deployments, migrations, and refreshes.
- Follow all ESD, safety, security, and equipment-handling procedures.
- Support hardware decommissioning and removal of end-of-life equipment.
Required Qualifications
- 3+ years of hands-on data center experience, including rack-and-stack installation.
- Strong hands-on experience installing and mounting enterprise servers and data center hardware.
- Experience with enterprise server platforms such as Dell, HPE, Supermicro, or equivalent.
- Strong knowledge of structured cabling, including both fiber and copper.
- Understanding of server/network rack layouts and rack elevations.
- Experience working with PDUs and data center power connections.
- Ability to read and accurately follow rack elevation diagrams, deployment runbooks, and technical instructions.
- Familiarity with ESD procedures and safe handling of sensitive hardware.
- Strong attention to detail and ability to work within established data center standards and procedures.
- Ability to lift up to 50 lbs and safely work within confined rack environments.
Preferred Qualifications
- Experience working in hyperscale or GPU-dense data centers.
- Exposure to high-performance computing (HPC) environments.
- Experience supporting large-scale hardware deployments, refreshes, or migrations.
- Knowledge of hot/cold aisle containment and data center airflow best practices.
- Basic familiarity with Linux is helpful but not required.