Hand Tool Technical Marketing Specialist

Tekton; Grand Rapids (MI); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Hospital indemnity insurance

Paid time off

401(k) program

Tuition reimbursement

Job summary

A leading hand tool manufacturer in Grand Rapids, Michigan, seeks a creative and technical communicator with deep expertise in hand tools for a marketing role. Responsibilities include conducting research, collaborating with product development, and creating content for various platforms. The ideal candidate has at least 2,000 hours of tool experience and must be proficient in web design and content creation. The position offers a starting salary of $60,000 to $85,000 with a comprehensive benefits package.

Qualifications

• 2,000 hours of hands-on experience with hand tools.
• Creative, technical communication skills.
• Ability to visually communicate product features.

Responsibilities

• Research product and competitor details comprehensively.
• Collaborate with Product Development to understand products.
• Feedback user needs to the development team.
• Create and publish content across various platforms.

Skills

Expert tool knowledge

Web design

Photography

Sketching and graphic creation

Experience with Figma

Experience with Photoshop

Experience with Illustrator

Job description

Do you deeply know hand tools and have the ability to describe them and their uses? In this role, your work is to know our tools, their applications and user communities, and the competitors’ lineups so you can help us improve our product lineup and make effective marketing content.

You should have a minimum of 2,000 hours in hands‑on experience using hand tools in a profession or for advanced personal projects. Some of the more relevant areas of tool use include:

• • automotive, diesel aviation, or small engine work and repair
• • automation or robotics
• • construction trades
• • maintenance and assembly operations

If you are looking for a more conventional marketing job that draws primarily on training in design, marketing, or journalism, this is not the role for you.

On top of tool expertise, you must be a creative, technical communicator. Web design, graphic design, photography, and other content‑making skills are necessary either to have already or to learn rapidly at an advanced level.

In many cases, you will be the project leader responsible for developing the content that brings our tools to the market. You will need to fully understand real uses of our products and have the ability to visually communicate the features to our users across multiple forms of media such as photos, illustrations, charts/graphs, and videos.

Responsibilities

• • Research many sources to build a comprehensive understanding of the product itself, the competitive landscape, the core users, and the core use cases
• • Work with the Product Development department to fully understand the functionality, features, materials, and attributes of our products
• • Brainstorm all of the points that are true about our products and distill down the most useful and helpful pieces of information that users want to know
• • Provide feedback to our Product Developers about users’ needs and expectations
• • Develop written and visual storybooks as drafts of our content before final production
• • Work with others on the content team to create and publish new content to Tekton.com, social media, and emails

Indicators of a good match for this role

• • You have at least 2,000 hours of deep and detailed experience using tools in your work or personal projects
• • You are able to lead others and organize projects
• • You have well‑formed opinions that you can defend with real facts
• • You are a team player who knows when to ask for help or change your mind
• • You have a natural skepticism for convention, while being open‑minded about learning from others
• • You can craft a clear, concise message about the tools using visuals and language that tool users will appreciate because you have strong intuition for what matters to them and in what order
• • You have the artistic and writing ability to turn your thoughts into marketing content
• • You are highly precise with details and determined to deeply research any given topic to become an expert
• • You are exceptional at thinking in models and patterns
• • You have exceptional values including honesty, integrity, and empathy

Highly helpful qualifications

• • Expert tool knowledge (mandatory)
• • Background in web design
• • Background in photography (shooting, editing, composition)
• • Experience with sketching, creating graphics, and arranging layouts
• • Experience with Figma, Photoshop, and Illustrator

Pay range

• Starting at $60,000 to $85,000 per year depending on individual qualifications

Benefits package

• Full‑time employees receive health, dental, vision, life, and hospital indemnity insurance; paid time off; a 401(k) program; and tuition reimbursement.

Location and hours

• This is a full‑time salaried position located in Grand Rapids, Michigan. The work is mostly onsite, with lots of outside visits to locations where tools are being used.

Direct supervisor

• Head of Tool Applications and Content

About the department

• The Tool Applications and Content department is the link between our Product Development department and our users. They take in information about user needs and use cases and share them in the company, assist in developing new offerings, and produce the visual and written marketing content for our tools.

How to Apply

https://apply.tekton.com/tekton/form/EmploymentApplicationDesignCreative/formperma/9p8pYjNU-XBm9d9ZoJ3mIf0jV3kT5vSCPVeSrRvh-fI