Hamleys Steakhouse Server

Wildhorse Resort & Casino; Pendleton (OR); On-site; USD 20,000 - 21,000; Full time

Job summary

Ultipro in Pendleton, OR is seeking a friendly server to provide efficient and personable service for guests, including beverage orders and the dining experience.

Responsibilities include greeting guests, promoting service standards, cash handling, maintaining cleanliness, and assisting others as needed. Food Handler Certification and OLCC card are required within 30 days of employment; must be 18+.

Qualifications

• 1 year of food service experience, including at least 6 months in tableside service.
• 3 months of cash handling experience.
• Must stand/walk for long periods, lift up to 25 lbs.
• Able to read and communicate in English with strong interpersonal skills.
• Maintain a professional appearance and positive attitude toward guests and staff.
• Obtain Food Handler Certification and OLCC card within 30 days of employment.
• Criminal background check required.
• Must be at least 18 years old.

Responsibilities

• Provide prompt, friendly service and beverage service.
• Greet guests entering or seated in the service area.
• Handle beverage orders and payment efficiently.
• Maintain clean dining area and reset tables quickly.
• Cross-train to assist Cashier/Hostess as needed.
• Promote safe, clean, and healthy work environment.

Skills

Food service

Cash handling

Communication skills

Professional demeanor

Education

Food Handler Certification

OLCC card

Job description

WAGE RANGE: $14.55-$15.00
OPEN UNTIL FILLED

JOB SUMMARY

Responsible for providing efficient and personable service for guests, including beverage orders, service and overall dining experience.

ESSENTIAL JOB FUNCTIONS

• Promote exemplary guest service standards through prompt, efficient, and friendly service.
• Greet and acknowledge guests entering the restaurant and/or seated in the assigned service area.
• Promptly offer beverage service and other amenities to guests.
• Provide alcohol service and collect payment.
• Provide attentive service throughout guest meals graciously serving, and refilling beverages and condiments.
• Maintain the area for cleanliness by promptly removing dishes, wiping off chairs, tables, and high/booster chairs, and resetting the table in a quick and timely manner.
• Display and promote a positive attitude and willingness to be a part of the team including assisting others as needed.
• Keep the Shift Manager and Lead apprised of any customer concerns or positive remarks.
• Promote a clean, safe, and healthy work environment for employees and guests. Promptly report all concerns to Supervisor.
• Ensure that the operation of equipment, tools, and materials is handled in a safe manner.
• Comply with regulatory laws, employee handbook, department policy and procedures, safety codes, etc.
• Promote internal guest service standards through courteous and respectful behavior.
• Cross-train and provide coverage to Cashier/Hostess as needed.
• Perform other duties as assigned.

PROMOTE QUALITY SERVICE STANDARDS

SAFETY

Ensuring a safe experience by protecting the welfare of all.

INTEGRITY

Expecting personal accountability at every level.

COURTESY

Creating an exceptional customer service experience for everyone.

TEAM

Functioning together to create a cooperative and positive experience.

SHOW

Providing flawless experience –a clean and cared-for resort.

MINIMUM QUALIFICATIONS

• One (1) year of food service experience with at least six (6) months in tableside service in a restaurant setting.
• Three (3) months of cash handling experience.
• Needs to frequently stand and/or walk for long periods of time perform repetitive motions with arms, elbows, wrists, hands, and fingers; bend, lift, and maneuver 25 lbs.
• Effective communication skills - able to read, verbally able to provide instruction, respond to questions in English, and have exceptional interpersonal skills and abilities.
• Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests.
• Possess or obtain a Food Handler Certification and an OLCC card within 30 days of employment, with permit application submitted by first day of employment.
• Requires a criminal history background check.
• Must be at least 18 years of age.

DISCLAIMER

This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties may be modified or assigned at any time based on business needs.