Hallmark Retail Sales Leader (full-time key holder) - Store #247 (Greensburg, PA)

Hallmark; Greensburg (Westmoreland County); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking Full-Time Sales Leaders to embody its mission of creating meaningful connections. In this role, you'll inspire customers through exceptional service, guiding them in finding the perfect cards and gifts. You'll foster a supportive team environment and lead associates in achieving store goals. With a focus on community and care, this position offers a chance to make a genuine difference in the lives of customers while enjoying a range of benefits, including a generous store discount and a 401(K) plan. Join a team dedicated to creating memorable experiences and building lasting relationships.

Benefits

401(K) Plan with Company Match

40% Store Discount

Investment Assistance

Local and National Perks through PerkSpot

Qualifications

• 1+ years of experience in retail or customer service.
• Ability to work flexible hours including weekends and holidays.

Responsibilities

• Deliver exceptional shopping experiences to customers.
• Lead store associates and communicate daily priorities.

Skills

Customer Engagement

Consultative Selling

Communication Skills

Education

High School Diploma or Equivalent

Tools

Point-of-Sale Systems

Computer Proficiency

Job description

Description

HALLMARK - Because Connecting With Each Other Has Never Been More Important.

This full-time opportunity is located at our Hallmark Corporate owned Gold Crown store #247 in Westmoreland Mall in Greensburg, PA.

You'll add value to one of the world's most iconic consumer brands and be part of a company with a purpose to inspire meaningful connections. Through our products, content, and experiences, we aim to create a more emotionally connected world by making a genuine difference in every life, every day. Our business values diversity and fosters an inclusive culture through every brand, product, and person we touch.

The Hallmark Gold Crown store is the destination for all things caring. It is where Hallmark's magical offerings—cards, gifts, ornaments, movies, and more—come to life to inspire and support people in their desire to care and connect. We help find the perfect solutions for all of life's relationships and occasions—helping people feel more deeply, celebrate more uniquely, and connect more often. Our store team strives to reach store goals while delivering memorable experiences to each shopper because we genuinely care and want to make a difference in the world and our communities. Our Full-Time Sales Leaders are key to creating a 'caring team' atmosphere for our customers. The difference begins with YOU!

Our Full-Time Sales Leaders

Bring the Hallmark mission to life in the store. They are the face of the Hallmark brand to customers and are vital to the success of Hallmark.

THE FULL-TIME SALES LEADER DUTIES INCLUDE:

• Delivering an exceptional shopping experience that leaves guests feeling inspired, ready to connect, and eager to return.
• Modeling and coaching service and selling skills to help customers find the perfect card and gift solutions.
• Leading store associates when the Store Manager is unavailable, providing ongoing feedback.
• Communicating daily priorities, goals, and business information while maintaining a fun and supportive team environment.
• Executing store operations such as product replenishment, merchandising, ringing sales, processing shipments, managing inventory, and conducting point-of-sale audits.

YOUR AREAS OF KNOWLEDGE AND EXPERTISE

Basic Qualifications

• At least 18 years of age.
• One or more years of experience in retail, sales, or customer service; or at least 6 months in a Hallmark Corporate Store.
• Ability to work a flexible schedule including events, holidays, evenings, and weekends.
• Availability to open and close the store 3+ times per week and work 2+ weekend shifts per month.
• Ability to stand/walk continuously; push/pull frequently; bend, stoop, crawl, reach above shoulders, kneel; climb ladders; and carry up to 40 pounds.

Preferred Qualifications

• High school diploma or equivalent.
• Two or more years of experience in specialty retail, sales, or customer service.
• Strong customer engagement and consultative selling skills.
• Effective communication with customers and team members.
• Proficiency with computers and technology.

WHY YOU'LL LOVE WORKING AT HALLMARK

We support your growth and well-being with benefits like a 401(K) plan with a 3% company match, investment assistance, and discounts including a 40% store discount and other local and national perks through PerkSpot. Full-time employees working 30+ hours weekly are eligible for benefits detailed in our Benefits Guide.

The hourly pay range for this position is $10.50 to $11.50.

HOW TO APPLY

Follow the instructions below to apply. Ensure you demonstrate how you meet the basic qualifications in your resume or application fields. Accepted files are DOCX and PDF.

Employment is contingent upon signing an employment agreement, arbitration agreement, completing Form I-9, passing a drug test, and background checks. Hallmark is an equal opportunity employer and considers all qualified applicants without discrimination.