Hall Attendant

The Hotel at Auburn University & Dixon Conference Center; Auburn (AL); On-site; USD 17,000 - 21,000; Full time

Job summary

The Hotel at Auburn University & Dixon Conference Center is seeking a Hall Attendant to ensure cleanliness across guest corridors, foyers, stairwells, and public areas while assisting room attendants to uphold the hotel’s high standards.

Responsibilities include removing trash, cleaning glass surfaces, polishing fixtures, and aiding with linen movement. The role requires physical stamina and the ability to respond promptly to guest needs and safety concerns.

Qualifications

• High school diploma or equivalent required.
• Experience showing ability to meet knowledge, skill, and ability requirements.

Responsibilities

• Maintain cleanliness of hallways, stairwells, foyers, elevators, and landings.
• Assist room attendants and move furniture as directed by supervisor.
• Remove trash and soiled items, restock supplies, and ensure safe access to areas.
• Respond to guest requests and report hazards or suspicious activity to Security.

Skills

Communication skills

Physical stamina

Education

High school diploma

Education/experience equivalent

Job description

Job Summary

The Hall Attendant will ensure the cleanliness of guest floor corridors, foyers, stairwells, public vending areas, elevators, and landings and assist room attendants in order to maintain the hotel's high standard of quality.

Supervisory Responsibilities

Duties & Responsibilities

• Empty soiled linen, trash, and dirty glasses; restock with clean glassware.
• Strip linen from vacant and dirty rooms.
• Vacuum, sweep, and/or mop hallways, stairwells, ice machine areas, foyers, service landings and linen closets.
• Clean elevator tracks.
• Clean and remove spots from corridor walls and doors. Polish and clean mirrors, room numbers on guest room doors, elevator doors, glass globes, and brass light fixtures in hallways.
• Pick up dirty linen from housekeeping closets and throw down the chute. (House person will need to put the linen in the laundry bins if the chute is full).
• Transport any Room Service trays/items in guest hallways to service elevator landings.
• Check for missing items. Dust and polish all woodwork.
• Remove dust, spots, and smears from windows, frames, and ledges; wash windows as assigned.
• Use designated chemicals, supplies, and equipment to clean various floor surfaces (mops, buffers, vacuums, wet vacuums, extractors, etc.)
• Ensure all trash from guest floors is placed in the dumpster. Clean all trash cans outside on the loading dock.
• Wipe and clean walls and vents in hallways.
• Help keep stock levels at par and maintain the cleanliness of linen closets and floors.
• Flip mattresses and move furniture as assigned by the supervisor.
• Turn over any lost and found items to Security Department as they are found.
• Keep floors in linen closets and service landings clean, neat, and secure. Ensure security of guestroom access, supply closets, and hotel property.
• Assist with shampooing carpets in guest rooms and corridors and with the relocation of furniture if necessary.
• Respond to guest requests for assistance, direction, and other information.
• Report all suspicious persons or activities, hazardous conditions, etc., to the Security department.
• Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations.
• Performs other related duties as assigned.

Required Skills & Abilities

• Excellent written and verbal communication skills.
• Ability to lift, bend, stoop, walk, push, or pull heavy equipment and stand for extended periods of time.

Education & Experience

• High school diploma or equivalent is required.
• Any combination of education and experience that provides the required knowledge, skill, and ability.

Physical Requirements

• Prolonged periods of walking, standing, and sitting.
• Must be able to lift up to 50 pounds at times.

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.