HALE KOA EXCHANGE - Customer Experience Associate

Aafes; Pepeekeo (HI); On-site; USD 42,000 - 54,000; Full time

Job summary

Aafes in Waikiki, Hawaii seeks a team member dedicated to driving the customer experience through proactive, customer-focused behaviors. You will listen to customers, provide solutions, and make recommendations to maximize satisfaction and Exchange brand loyalty.

This retail role emphasizes high school completion and prior store experience, with a schedule that covers the hours described, including evenings and holidays at the Waikiki Hale Koa Hotel location.

Qualifications

• Completion of high school or the equivalent.
• Retail experience, demonstrated willingness, and potential for additional responsibility.
• If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Responsibilities

• Drive customer experience through proactive and customer focused behaviors and actions.
• Evaluate customers' needs by listening, providing solutions, and recommendations to maximize customer satisfaction and Exchange brand loyalty.

Skills

Customer service

Retail experience

Listening

Education

High school diploma or equivalent

Job description

Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty.

Job Qualifications

Completion of high school or the equivalent. Retail experience, demonstrated willingness, and potential for additional responsibility.

If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Additional Qualifications/Requirements

LOCATED IN WAIKIKI HALE KOA HOTEL. STORE HOURS 07: 00 TO 22: 00 (10 PM) DAILY. REGULAR SCHEDULE MID-AFTERNOON 13:45 TO CLOSING 22:15 SHIFT TO INCL WK ENDS AND HOLIDAYS.