HAL - Entertainment Technical Manager

Pocruises; New York (NY); Remote; USD 90,000 - 130,000; Full time

Job summary

Pocruises is seeking an Entertainment Technical Manager to lead shipboard technical operations across multiple venues, ensuring safety and high-quality performances.

The role requires deep live production knowledge, strong leadership, and the ability to manage evolving schedules aboard a global cruise fleet. This is a seagoing, fixed-term position with cabin accommodation and shipboard travel.

Qualifications

• Degree or equivalent experience in technical theater, live production, or related discipline.
• At least 5 years of professional experience in live production or technical theater, including 2 years in a supervisory or leadership capacity.
• Strong knowledge of entertainment systems including rigging, automation, video, lighting, and/or audio.
• Entertainment technical training courses or certifications preferred.
• OSHA 10/30 or similar safety certifications preferred.
• Experience in cruise ship or touring environments strongly preferred.
• Proven leadership skills and ability to manage a multidisciplinary team.
• Champion of safety compliance and technical standards.
• Excellent organizational and time-management abilities.
• Proficiency with technical documentation, reporting tools, scheduling, and inventory systems.
• Effective communicator with the ability to motivate and develop a diverse team.
• Flexible, solution-oriented, and able to manage changing priorities in a dynamic environment.

Responsibilities

• Ensure safe and effective technical operations that consistently support excellent guest experience.
• Oversee daily functionality, scheduling, and maintenance of all technical systems across all entertainment venues.
• Monitor compliance with company policies, safety protocols, and regulatory standards.
• Coordinate technical elements for rehearsals, cast changeovers, and live events to ensure technical readiness.
• Lead and mentor onboard technical team members, promoting development, accountability, and high standards.
• Schedule and perform regular inspections and preventative maintenance on all technical systems.
• Maintain accurate documentation of safety compliance, maintenance logs, inventories, and administrative reporting.
• Coordinate with other departments and stakeholders to deliver technical support for shipwide events.
• Oversee timely ordering of replacement parts, supplies, and consumables.
• Uphold clean and safe working conditions in all backstage and technical work areas.

Skills

Leadership

Live production

Technical theater

Rigging knowledge

Video systems

Lighting systems

Safety compliance

Documentation

Education

Degree in technical theater

Tools

Stage automation

Lighting control

Audio systems

Video systems

Job description

HAL - Entertainment Technical Manager

Department: Entertainment

Employment Type: Fixed Term Contract

Location: Global

Description

The Entertainment Technical Manager (ETM) is responsible for the safe, consistent, and high-quality performance of all technical operations supporting shipboard entertainment programming. This includes oversight of lighting, audio, video, stage automation, and rigging systems across multiple venues. As a key member of the ship’s Entertainment leadership team, the ETM leads a team of skilled technicians and ensures all entertainment systems are maintained to company and regulatory standards.

This role requires a deep understanding of live production systems, proactive leadership, and the ability to manage evolving schedules in a fast-paced environment. The ETM reports directly to the Entertainment Director and holds the rank of a two-stripe officer onboard.

Key Job Responsibilities

• Ensure safe and effective technical operations that consistently support excellent guest experience.
• Oversee daily functionality, scheduling, and maintenance of all technical systems across all entertainment venues.
• Monitor compliance with company policies, safety protocols, and regulatory standards.
• Coordinate technical elements for rehearsals, cast changeovers, and live events to ensure technical readiness.
• Lead and mentor onboard technical team members, promoting development, accountability, and high standards.
• Schedule and perform regular inspections and preventative maintenance on all technical systems.
• Maintain accurate documentation of safety compliance, maintenance logs, inventories, and administrative reporting.
• Coordinate with other departments and stakeholders to deliver technical support for shipwide events.
• Oversee timely ordering of replacement parts, supplies, and consumables.
• Uphold clean and safe working conditions in all backstage and technical work areas.

Experience

• Degree or equivalent experience in technical theater, live production, or a related discipline.
• At least 5 years of professional experience in live production or technical theater, including 2 years in a supervisory or leadership capacity.
• Strong knowledge of entertainment systems including rigging, automation, video, lighting, and/or audio.
• Entertainment technical training courses or certifications preferred.
• OSHA 10/30 or similar safety certifications preferred.
• Experience in cruise ship or touring environments strongly preferred.
• Proven leadership skills and ability to manage a multidisciplinary team.
• Champion of safety compliance and technical standards.
• Excellent organizational and time-management abilities.
• Proficiency with technical documentation, reporting tools, scheduling, and inventory systems.
• Effective communicator with the ability to motivate and develop a diverse team.
• Flexible, solution-oriented, and able to manage changing priorities in a dynamic environment.

Additional Requirements

• Must pass and maintain a valid medical certificate of fitness (arranged by the company).
• Able to lift up to 50 lbs (23 kg), work at heights up to 36 ft (11 m), and operate in confined, loud, bright, or dark environments.
• Comfortable standing and walking for extended periods and adapting to shipboard schedules.
• Full-time shipboard travel required; this is a seagoing role with 6-month contract durations.
• Single cabin accommodation; two-stripe officer rank.
• On-call shipboard phone will be provided onboard.
• Must be comfortable operating in a multicultural, fast-paced environment.