Job Purpose:
The Stylist reports to the Store Manager and is the Team Member with whom Clients will spend most of their time while visiting a Sport Clips store. Our Client’s perceptions of our and their experience will rest almost completely on the knowledge, skill, and attitude displayed by our Stylists.
Stylist Duties:
- Executes all aspects of the All Star Hair Cutting System, as well as a variety of styling techniques.
- Follows the 5-Point Play to deliver a Championship Experience to every Client.
- Cuts hair using tools of the trade with responsibility for the safekeeping of tools and equipment.
- Cleans and sterilizes combs, brushes, and other equipment following manufacturer’s requirements; sharpens barber tools; and follows SCI procedures to maintain sanitary conditions in the store.
- Escorts Clients from Reception area to Stylist chair.
- Recommends Sport Clips services and products to Clients.
- Attends Pep Rallies (Team meetings) and educational events.
- Provides support to the Sport Clips Management/Coaching Teams.
- Performs consultation in order to decide what services the Client needs.
- Provides services to Clients such as shampooing, cutting, and styling as desired.
- Emphasizes product benefits and assists Clients in the selection of retail products or services for their hair care needs.
- Maintains a consistent relationship with Client base in order to ensure return Client visits.
- Proactively develops new Clients.
- Attends and participates in continuing education and training in order to follow new trends and techniques.
- Attends and participates in community events to foster goodwill and brand awareness.
Administrative Duties:
- Performs Coordinator duties at the Reception desk, when necessary.
- Operates the computer and Sport Clips point of sale programs efficiently and productively.
Supervision:
Performs job functions with minimum supervision.
Knowledge:
- Knowledge of the methods and equipment used in cutting and styling hair.
- Knowledge of the sanitary practices and safety precautions necessary to the work.
- Knowledge of the professional products offered at Sport Clips.
- Knowledge of principles and processes for providing Client and personal services, including Client needs assessment, meeting quality standards for services, and evaluating Client satisfaction.
- Knowledge of the structure and content of the English language including the meaning and spelling of words, and grammar.
Skills/Qualifications:
- Skill in the use of barbering or cosmetology tools and equipment.
- Thorough knowledge of hair styles, hair care products, and related procedures.
- Excellent interpersonal, communication, and customer service skills.
- Physical mobility, able to stand for prolonged periods of time.
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Time Management — Managing one's own time and the time of others.
- Speaking — Talking to others to convey information effectively.
- Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
Abilities:
- Ability to follow oral and written instructions.
- Ability to maintain records and prepare reports.
- Ability to communicate effectively.
- Ability to maintain favorable public relations.
- Ability to keep tools sterile and in good working order.
Licenses:
Maintain cosmetology/barber license and state requirements.
Physical Requirements:
- Standing for long periods of time.
- Bending, stooping, twisting, leaning forward.
- Hands frequently exposed to water.
Job Requirements:
- High School Diploma or GED preferred.
- Cash handling experience preferred.
- Computer experience helpful.
- Holds valid license issued by the state of residency.
- Preferred 1 year of experience.
- Preferred training or certification from hair styling or cosmetology school.
- English fluency required.