Hair & Beauty Store Leader — Elevate Customer Experience

Sally Beauty Holdings, LLC; New Bern (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Generous product discount

Free sample products

Training and education

Career growth

Flexible schedules

Medical benefits

Job summary

CosmoProf Store Manager role at Sally Beauty Holdings, Inc. leads a vibrant team in a fast‑paced beauty retail environment, focusing on delivering an unforgettable customer experience and achieving sales goals while maintaining store standards.

You will coach staff, manage inventory, budgets, and safety, and ensure the store always looks its best in alignment with company policies. Qualified candidates bring 3+ years in customer service/retail, 1 year in sales management, and a passion for hair

Qualifications

• At least 3 years of customer service/retail sales experience and 1 year of previous sales management experience.
• Operational, financial and performance management experience.
• Cosmetology license is a plus – but not required.
• Self-starter attitude with a drive to continuously learn, develop and educate store personnel and customers to enhance success.
• Must be 18 years of age or older.
• Passion for all things hair and beauty!

Responsibilities

• When it comes to the customer experience – it all starts with you. Your role is to manage talent, inspire your team and make sure every customer comes away with a great experience.
• You will ensure that your store meets or exceeds sales goals by overseeing all store operations with an emphasis on maintaining assigned budget, controlling expenses, growing sales, and managing inventory.
• You will protect customers, associates, and store assets by ensuring that all staff follows safety and security rules and procedures, as well as Company policies.
• You will make sure your store always looks its best!

Skills

Customer service

Retail sales

Sales management

Education

Cosmetology license

Job description

CosmoProf Store Manager role at Sally Beauty Holdings, Inc. leads a vibrant team in a fast‑paced beauty retail environment, focusing on delivering an unforgettable customer experience and achieving sales goals while maintaining store standards.

You will coach staff, manage inventory, budgets, and safety, and ensure the store always looks its best in alignment with company policies. Qualified candidates bring 3+ years in customer service/retail, 1 year in sales management, and a passion for hair