Haas CNC Field Service Engineer

Torrey Holistics; Chicago (IL); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive starting salary

Health benefits including vision and 4

3+ weeks’ vacation to start

10 company-paid holidays

401(k) with company contribution

Tuition reimbursement

Employee appreciation events and perks

Employee Assistance Program

Job summary

HFO Chicago, a division of Morris Group, Inc., seeks a skilled CNC Field Service Engineer to diagnose and repair Haas machine tools at customer sites. You’ll travel from home in a company vehicle, perform installations, preventative maintenance, and training to maximize uptime.

You’ll read electrical schematics, troubleshoot complex issues, and deliver precise service notes. A journeyman license and factory certification exposure are preferred; frequent regional travel is required.

Qualifications

• Proven mechanical/electrical repair aptitude, CNC repair background preferred.
• Ability to read and interpret electrical drawings and schematics.
• Capacity to travel frequently within a regional territory from home.

Responsibilities

• Travel to customer sites to install, repair, and maintain Haas machine tools and controls.
• Troubleshoot electrical and mechanical issues using documentation and vendor resources.
• Document diagnostics, repairs, parts used, and machine status clearly for office and customer.
• Deliver after-sales technical support, training, and preventative maintenance.
• Maintain product knowledge across Haas platforms and related technologies.
• Train on CNC repair and Haas systems during onboarding; earn factory certification.

Skills

Mechanical Troubleshooting Skills

Electrical Troubleshooting

CNC Machine Setup & Changeover

Electrical Schematic Reading

Field Service Readiness

Spindle Maintenance & Repair

Hydraulic Systems & Components

Lockout/Tagout (LOTO)

Education

Journeyman’s License

Tools

Voltage Detector

Multimeter

CNC Control Training

Job description

Make an Impact with America’s Largest Machine Tool BuilderPicture this: you start your morning at home, review the day’s service calls on your laptop, and head out in a company-provided vehicle to a local manufacturer. By mid-morning, you’re diagnosing a servo fault on a Haas VF series VMC, referencing online manuals and vendor resources. After lunch, you complete a rotary installation, run test parts, and coach the customer’s team on best practices. You wrap up the day by submitting precise service notes and heading home—gas is covered by us.That’s a typical day for a Haas CNC Field Service Engineer at HFO Chicago, a division of Morris Group, Inc., one of North America’s largest machine tool distribution networks. With 20+ years supporting the metalworking community across Northern Illinois and Indiana, we exclusively represent Haas CNC machine tools and rotary products—5-axis universal machining centers, vertical and horizontal machining centers, CNC lathes, mills, rotary tables, and 5C collet indexers—engineered for accuracy, repeatability, and durability.

What You’ll Do

• Travel to customer sites to install, repair, and maintain Haas machine tools and controls (company vehicle provided; fuel paid by the company).
• Troubleshoot electrical and mechanical issues using technical documentation, online manuals, and factory/vendor resources.
• Document diagnostics, repairs, parts used, and machine status clearly for both the office and the customer.
• Deliver after-sales technical support, training, and preventative maintenance to maximize uptime.
• Maintain strong product and industry knowledge across all Haas platforms and related technologies.
• Train on CNC repair and Haas systems during onboarding; earn factory certification within your first year.
• Report directly to the Service Manager and assist with related duties as needed.
• Note: Responsibilities listed reflect core work you’ll perform; similar tasks may be assigned as logical extensions of the role.

What You’ll Bring

• Proven mechanical/electrical repair aptitude (CNC repair background preferred).
• Ability to read and interpret electrical drawings and schematics (required).
• Comfort with technology: laptop, smartphone, and software; Microsoft Office experience is a plus.
• Excellent technical communication and presentation skills.
• Capacity to regularly lift 40–50 lbs and meet the physical demands of field service.
• Flexibility to travel frequently within a regional territory; you’ll be dispatched from home each day and drive to customer sites.

Benefits & Perks

• Competitive starting salary
• Market-competitive comprehensive health benefits, including a zero-premium medical plan option; vision and dental; company-paid life insurance
• 3+ weeks’ vacation to start
• 10 company-paid holidays
• 401(k) with company contribution
• Tuition reimbursement
• Employee appreciation events and perks
• Employee Assistance Program

Skills That Set You Up for Success

• Mechanical Troubleshooting Skills
• 120/208/240/480 Voltage Systems
• Journeyman’s License
• Electrical Troubleshooting
• Electrical Repair
• High Voltage Systems
• Pneumatics Troubleshooting
• Service Maintenance and Repair Skills
• Field Service Readiness
• CNC Machine Setup & Changeover
• Industrial Electrical Systems
• Hydraulic Systems & Components
• Equipment Diagnostics & Troubleshooting
• Mechanical Systems & Component Repair
• Lockout/Tagout (LOTO)
• Spindle Maintenance & Repair
• Electrical Schematic Reading
• Equipment Installation & Wiring
• Equipment Repair & Maintenance
• Equipment Installation
• Machine Safety Inspections

Machines & Technologies You’ll Work With

CNC Mill (3-4 axis VMC) (Fanuc, Bridgeport, Mazak, ProtoTRAK, Haas, Okuma, Doosan, Kitamura, Makino, Brother, Hurco, Dmg Mori Seiki, Hwachon)

CNC Automation Solutions (Fanuc, Mazak, Haas, Siemens, Okuma, Makino, Dmg Mori Seiki, Fastems)

Voltage Detector (Fluke, Klein Tools, Amprobe, Extech, Southwire)

Multimeter (Fluke, Klein Tools, Amprobe, Extech, Southwire)

CNC Laser Cutter (Mitsubishi, Mazak, Trumpf, Amada, Cincinnati, Bystronic, Prima-Power, Hankwang)

CNC Lathe (2-4 axis) (Mazak, Haas, Okuma, Doosan, Takisawa, Dmg Mori Seiki, Samsung, Murata, Fuji, Nakamura, Hyundai - Wia, Hwachon)

CNC Router

CNC Swiss Lathe (Star, Citizen, Tsugami, Index, Eurotech, Tornos, Ganesh, Hanwha, Yama-Seiki, Nomura)

CNC Grinder (Mitsubishi, Okuma, Okamoto, Studer, Amada, Toyoda, Chevalier, Anca, Walter, Tru-Tech)

CNC Plasma Cutter (Torchmate, Alltra, Messer, Arclight, Plasmacam, Shopsabre, Vicon, Burlington)

CAD Software (AutoCAD, Solidworks, Solid Edge, Catia, Pro-E / Creo, Autodesk Inventor, Onshape, Siemens NX, NX CAD (Siemens))

Measurement Gauges

CAM Software (Mastercam, Esprit, HSM Works, GibbsCAM, Mazatrol, Autodesk Fusion 360, Promill, Bobcad, Surfcam, Siemens NX, Sprutcam)

CNC Mill (5+ axis VMC) (Fanuc, Mitsubishi, Mazak, Haas, Okuma, Kitamura, Matsuura, Mikron, Dmg Mori Seiki, Hwachon)

CNC Lathe (5+ axis) (Mazak, Okuma, Doosan, Index, Eurotech, Miyano, Dmg Mori Seiki, Samsung, Nakamura, Hwachon)

Universal Machining Center (5 axis UMC) (Okuma, Matsuura, Dmg Mori Seiki)

Universal Machining Center (3-4 axis) (Okuma, Toshiba, Dmg Mori Seiki, Maho)

Calipers and Micrometers

Horizontal Machining Center (3-4 axis) (Haas, Okuma, Doosan, Makino, Toyoda, Niigata, Dmg Mori Seiki, Kiwa, Enshu)

Horizontal Machining Center (5+ axis) (Mazak, Okuma, Toyoda)

Physical Demands & Work Environment

• Highly mobile and able to access all areas of customer sites.
• Stay focused while prioritizing multiple tasks and projects.
• Sit for extended periods when required.
• Bend, twist, stoop, reach, and lift up to 50 lbs with assistance when needed.
• Frequent use of hands and arms.
• Visual acuity: close, distance, peripheral, depth perception, and focus adjustment.
• Work professionally in dynamic environments with shifting priorities and customer interaction.
• Certain positions are designated as safety-sensitive due to the nature of the work performed.
• Employees in these roles may also be expected to: Stand, walk, bend, kneel, crouch, climb, and reach for extended periods while servicing equipment. Work in tight spaces or awkward positions, including accessing equipment interiors and elevated areas. Use strong hand–eye coordination and fine motor skills for precise electrical, mechanical, and diagnostic work. Operate in industrial environments with noise, lubricants, coolants, and metal chips while wearing required PPE.

Accessibility & Equal Opportunity

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

HFO Chicago (Morris Group, Inc.) is proud to support manufacturers of precision machined parts across our region—and we’d be proud to support your career growth, too.