CNC Field Service Technician - (Remote Work)

TMG Chicago; Chicago (IL); Remote; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive starting salary

Comprehensive health benefits

401(k) retirement plan

Tuition reimbursement

Employee assistance program

Job summary

A leading machine tool distributor is seeking a Field Service Technician based in Chicago, IL. The role entails extensive travel to customer sites for installation, repair, and maintenance of machine tools, with a focus on mechanical and electrical repair skills. Candidates should have excellent communication abilities and the capacity to meet physical job requirements. The company offers competitive health benefits, paid vacation, and a supportive work environment, making it an exciting opportunity in a dynamic industry.

Qualifications

• Demonstrated ability in mechanical/electrical repair or engineering desired.
• Ability to read and interpret drawings and schematics is required.
• Excellent technical, communication, and presentation skills are a must.

Responsibilities

• Travel to customer sites to install, fix, repair and maintain machine tool equipment.
• Ensure accurate documentation of machine issues and repairs.
• Promote and perform preventative maintenance on customer machine tool equipment.

Skills

Mechanical repair

Electrical repair

Communication skills

Technical presentation skills

Tools

Microsoft Office

Job description

Join a USA Today Top Workplace!

Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufacturers of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage by improving productivity.

With over 20 years of experience supporting the metalworking community of Northern Illinois and Indiana, HFO Chicago is the exclusive distributor for Haas CNC machine tools and rotary products. We’re proud to represent America’s largest machine tool builder, offering a complete range of: 5-axis universal machining centers, vertical machining centers, horizontal machining centers, CNC lathes, CNC mills, rotary tables and 5C collet indexers. All Haas machine tools and rotary products are built to deliver high accuracy, repeatability and durability.

We are currently seeking an adventurous and diligent Field Service Technician. This role will provide exciting opportunities to work for a multifaceted company in a fast-paced, growing industry.

Job Responsibilities

• Traveling to customer sites to install, fix, repair and maintain machine tool equipment and controls for customer’s organizations (Company provided vehicle & gas for travel paid for by the company)
• Using on-line technical documents, manuals and vendor resources to research machine issues
• Ensuring accurate documentation is completed and submitted to office and customer in regards to status of machine issues, repairs, and installation
• Promoting and performing preventative maintenance on customer machine tool equipment and conducting after-sales technical support and training
• Possessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the company
• Training in CNC repair and Haas equipment is part of the on-boarding process, with factory certification within the first year.

Other Functions

• Perform related duties as required

The duties listed above are intended only as illustration of the various types of work that may be performed. The omission of specific duties does not exclude them from the position if the work is similar or a logical assignment to the position.

Job Qualifications and Proficiencies

• Demonstrated ability in mechanical/electrical repair or engineering desired. CNC Repair background a plus.
• Ability to read and interpret drawings and schematics is required.
• Software experience, like Microsoft Office, is a plus (this position does require the use of a laptop, smart phone and various software applications)
• Excellent technical, communication, and presentation skills are a must.
• The CNC Technician must be able to meet the physical requirements of the job, regularly lifting 40-50 pounds.
• This position requires flexible hours and frequent travel and driving throughout a regional territory. You will be dispatched each day from your home, and the travel to customer’s sites to work.

What’s in it for You

We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work:

• Competitive starting salary
• Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance
• 3+ Weeks’ Vacation to Start
• 10 Company Paid Holidays
• 401(k) retirement plan with company contribution
• Tuition reimbursement
• Employee appreciation events and perks
• Employee Assistance Program

Mental and Physical Requirements

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to optimally perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Highly mobile, able to access all areas of the premises.
• Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities and projects.
• Must be able to perform bending, twisting, stooping, reaching and lifting of moderate to heavyweight material up to 50 lbs.
• Is frequently required to use hands to finger and reach with hands and arms.
• Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
• Ability to keep their composure with the public and co-workers in everyday, stressful situations.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Job Requisition ID#: 1575C Chicago, IL