CNC Field Service Technician - (Remote Work)

TMG Chicago; Bloomington (IN); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive health benefits

3+ weeks vacation

401(k) retirement plan

Tuition reimbursement

Employee Assistance Program

Job summary

A leading machine tool company in Bloomington, Indiana is seeking a Field Service Technician. This role involves traveling to customer locations to install, repair, and maintain CNC equipment. Candidates should have strong mechanical and electrical repair skills, with a preference for CNC repair experience. The position offers competitive salary and comprehensive benefits, including a zero-premium medical plan and vacation time.

Qualifications

• Demonstrated ability in mechanical/electrical repair or engineering.
• Ability to read and interpret drawings and schematics.
• Must be able to lift 40–50 pounds regularly.

Responsibilities

• Traveling to customer sites to install, fix, repair and maintain CNC equipment.
• Ensuring accurate documentation of machine issues and repairs.
• Promoting preventative maintenance on customer equipment.

Skills

Mechanical/Electrical Repair

CNC Repair

Technical Communication

Presentation Skills

Microsoft Office

Job description

Join a USA Today Top Workplace!

Morris Group, Inc., one of the largest machine tool distribution networks in North America, one third‑generation family‑owned business serving manufacturers of precision machined parts, is dedicated to helping manufacturers improve productivity.

With over 20 years of experience supporting the metalworking community of Northern Illinois and Indiana, HFO Chicago is the exclusive distributor for Haas CNC machine tools and rotary products.

We are currently seeking an adventurous and diligent Field Service Technician. This role will provide exciting opportunities to work for a fast‑paced, growing industry.

• HFO Chicago is a division of Morris Group, Inc.
• This role requires travel to customer facilities. We provide a company vehicle and cover all gas expenses.

Job Responsibilities

The CNC Technician should have strong mechanical and electrical proficiency to troubleshoot and repair CNC equipment. This position reports directly to the Service Manager. Duties include, but are not limited to:

• Traveling to customer sites to install, fix, repair and maintain machine tool equipment and controls (company‑provided vehicle & gas).
• Using online technical documents, manuals and vendor resources to research machine issues.
• Ensuring accurate documentation is completed and submitted to office and customer regarding status of machine issues, repairs, and installations.
• Promoting and performing preventative maintenance on customer machine tool equipment and conducting after‑sales technical support and training.
• Possessing and maintaining an in‑depth knowledge of machine tool industry and product lines represented by the company.
• Training in CNC repair and Haas equipment is part of the on‑boarding process, with factory certification within the first year.

Other Functions

• Perform related duties as required.

The duties listed above are intended only as illustration of the various types of work that may be performed. The omission of specific duties does not exclude them from the position if the work is similar or a logical assignment to the position.

Job Qualifications and Proficiencies

• Demonstrated ability in mechanical/electrical repair or engineering desired. CNC Repair background a plus.
• Ability to read and interpret drawings and schematics is required.
• Software experience, like Microsoft Office, is a plus (this position requires use of a laptop, smartphone, and various software applications).
• Excellent technical, communication, and presentation skills are a must.
• The CNC Technician must be able to meet the physical requirements of the job, regularly lifting 40–50 pounds.
• This position requires flexible hours and frequent travel throughout a regional territory.

What’s in it for You

We take great pride in our employees and offer a variety of benefits that allow them to be successful inside and outside of work:

• Competitive starting salary
• Market‑competitive comprehensive health benefits including a zero‑premium medical plan, vision, dental, and company‑paid life insurance
• 3+ weeks’ vacation to start
• 10 company‑paid holidays
• 401(k) retirement plan with company contribution
• Tuition reimbursement
• Employee appreciation events and perks
• Employee Assistance Program

Mental and Physical Requirements

• Must be highly mobile, able to access all areas of the premises.
• Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.
• Ability to sit for prolonged periods.
• Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees.
• Ability to frequently use hands and arms.
• Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• Ability to work responsibly and professionally in dynamic job sites that may involve tight timelines, changing priorities, and interaction with customers and team members.

• Ability to stand, walk, bend, kneel, crouch, climb, and reach for extended periods while servicing equipment.
• Ability to work in tight spaces or awkward positions, including accessing equipment interiors and elevated areas.
• Strong hand‑eye coordination and fine motor skills required for precise electrical, mechanical, and diagnostic work.
• Ability to work in industrial environments, with exposure to noise, lubricants, coolants, metal chips, and other manufacturing conditions, while consistently wearing required personal protective equipment (PPE).

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Job Requisition ID#: 1366B (Bloomington, IL)