H6320 ENTERTAINMENT COORDINATOR

Inn of the Mountain Gods; Mescalero (NM); On-site; USD 35,000 - 55,000; Full time

Job summary

Inn of the Mountain Gods is seeking an Entertainment Coordinator to assist the Promotions & Entertainment Manager with the execution and coordination of concerts and special events at our Mescalero, NM property. The role ensures day-to-day success of entertainment initiatives, with attention to detail, on-time preparations, and exceptional guest service.

The position requires flexibility to work nights, weekends, and holidays, and a willingness to stay informed on promotions and artist

Qualifications

• High school diploma or GED required.
• One year of job-related experience in entertainment buying/production or Promotions may be substituted.
• Preferably fluent in both Spanish and English.
• Must be able to obtain and maintain a gaming license.
• Must have valid Driver's License.
• Proficient with Microsoft Office.
• Knowledge in Ticket-Socket and Ticketmaster.
• Must have knowledge in Agilysys.

Responsibilities

• Assist the Promotions & Entertainment Manager with the execution and coordination of Entertainment and Special Events.
• Ensure day-to-day success of entertainment concerts and special events.
• Provide excellent guest service and communication.
• Make announcements and use a microphone.
• Adhere to all regulatory, departmental, and casino policies.
• Stay current on events, promotions, and entertainment.
• Maintain confidentiality of sensitive material.
• Move quickly on event venues and handle customer demands calmly.
• Plan ahead and anticipate guest needs.
• Work nights, holidays, weekends, and long hours as required.
• Perform other duties for organizational success.
• Coordinate with Purchasing to acquire merchandise for events.
• Ensure merchandise and decorations are controlled, secured, and delivered on time.
• Inform departments of needed setups.
• Purchase green room needs and artist requirements.
• Follow up on signage and collateral requests.
• Manage contracts and payments for entertainers.

Skills

Guest service

Communication

Public speaking

Bilingual Spanish/English

Education

High school diploma or GED

Tools

Microsoft Office

Ticket-Socket

Ticketmaster

Agilysys

Job description

Position Title: Entertainment Coordinator
Reports To: Promotions & Entertainment Manager
Supervises: N/A

Summary of Position:
Assists the Promotions & Entertainment Manager with the execution and coordination of Entertainment and Special Events. Responsible for the day-to-day success of entertainment concerts and special events. Ensures all details and preparations are complete, accurate, and on time. Other duties as assigned.

Essential Duties and Responsibilities:

• Understands the Apache Spirit Club levels and benefits program.
• Knows the monthly promotions calendar and information in monthly mailers.
• Provides excellent guest service and communication.
• Comfortable making announcements and using a microphone.
• Adheres to all regulatory, departmental, and casino policies.
• Stays current on special events, promotions, food specials, and entertainment.
• Reports illegal or suspicious activity.
• Maintains confidentiality of sensitive material.
• Able to move quickly on the event venue floor and handle customer demands calmly.
• Handles multiple functions simultaneously, being well-organized and detail oriented.
• Meets department standards, attendance, and appearance guidelines.
• Available to work nights, holidays, and weekends. Works any day, any shift, and long hours as required.
• Flexible to accommodate last-minute changes.
• Performs other duties as assigned and needed for the success of the organization.

Entertainment and Special Events:

• Works with Purchasing to acquire merchandise for events.
• Ensures merchandise and decorations are controlled, secure, and delivered on time.
• Inform departments of needed setups.
• Purchases green room needs and artist requirements.
• Follows up on signage and collateral requests.
• Manages the status of contracts and payments for entertainers.

Hospitality Standards:

• Promotes continuous success and progress.
• Speaks positively about guests, team members, and the business.
• Adheres to appearance standards.
• Available, approachable, and open to feedback.
• Plans ahead and anticipate guest needs.

Supervisory Responsibilities:
No direct supervisory responsibilities but ensure team members from other departments are set up for successful execution.

Education and/or Experience Requirement:

• High school diploma or GED required.
• One year of job-related experience in a entertainment buying/ entertainment production. or Promotions department may be substituted.
• Preferably fluent in both Spanish and English.
• Must be able to obtain and maintain a gaming license.
• Must have valid Drivers Lincese.
• Proficient with Microsoft Office.
• Knowledge in Ticket-Socket and Ticketmaster.
• Must have knowledge in Agilysys.

Physical Demands:

• Frequently required to walk and sit.
• Required to stoop, kneel, crouch, crawl, talk and hear.
• Required to be able to lift and/or move up to 50 pounds.
• The noise level is loud.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.