Gynaecology Secretary & Patient Care Liaison

NHS Jobs

Massachusetts

On-site

USD 42,000 - 54,000

Full time

3 days ago

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Job summary

NHS Jobs in Massachusetts is seeking an experienced hospital secretary/administrative assistant to support Consultant Teams and patient care processes. You will type correspondence and clinic letters, manage diaries, input data for audits, and handle inquiries from patients, GPs, and other departments.

The role requires discrete handling of confidential information, attendance at meetings, and preparation of materials for training sessions while ensuring waiting lists and appointments align with

Responsibilities

Type the necessary correspondence and/or documentation generated by a patients passage through the hospital service and maintain patient notes pertinent to these events.
Act as a liaison between Consultant Teams and speciality-based groups of Consultant Teams and the GP, the patient and other agencies involved to expedite the care and treatment of patients as effectively as possible.
Undertake office administration functions in relation to the clinical and management work of consultant.
To deal with incoming mail and all the Consultants correspondence.
Including generating own correspondence as agreed with the Consultant
To input information onto computers for clinical audit
To type discharge summaries, clinic letters and any other official correspondence including medical reports and complaint responses from audiotapes.
To undertake copy typing as required.
To arrange meetings and maintain the Consultants Diary
To prepare material for meetings and training sessions as requested
To attend meetings and take the minutes.
To attend outpatient clinics with the Consultant if necessary
To handle enquiries from patients, relatives, GPs, other hospitals, and Consultants, initiating appropriate responses
To process GP referral letters and arrange outpatient appointments and domiciliary visits.
To support and review the Patient Target List with Consultant and Band 4 to ensure that patients are seen within the current National timescales and take responsibility for initiating extra operating lists, seeking authorisation from the Directorate Management team when necessary.
To arrange for patients by supporting the Band 4 to put on the waiting lists and make minor changes to the waiting list for subsequent approval by the Consultant.
To provide training and supervision for any apprentices, or temporary secretaries allocated to the speciality.
To maintain patients records in a manner acceptable to the Trust.
To liaise with Health Records, Outpatients, Radiology, and other relevant internal and external departments regarding patient care
To ensure that Consultants absence is promptly communicated to all relevant people and departments
To ensure that cover is provided for other secretaries during periods of absence through holiday or sickness.
Outpatient appointments and waiting lists are computerised. The post holder will need to liaise with the appropriate manager of the systems and comply will Trust policies.
To take an active part in team meetings, sharing information and raising issues relating to quality or areas for improvement, and suggesting possible solutions.
To order stationery and report faults with equipment
To observe absolute confidentiality of all information obtained in the course of your work
To report any accident or untoward incidents or complaints.
To act always in a manner which will promote a good image of the department.
To undertake other duties commensurate with the post and grade as requested by the Directorate Manager or Consultants within the constraints of the existing workload.

Job description

The role requires discrete handling of confidential information, attendance at meetings, and preparation of materials for training sessions while ensuring waiting lists and appointments align with

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