Gym Supervisor

Sodexo Ltd; Colchester (VT); Sur place; USD 32 000 - 43 000; Plein temps

Avantages offerts par ce poste

On-the-job training

Apprenticeships

Career development

Wellbeing resources

Cycle to work

Uniform provided

Résumé du poste

Sodexo is seeking a vigilant lifeguard supervisor to lead the leisure facility team at Merville Barracks. You will focus on customer satisfaction and ensure safe, smooth operation of the pool and related areas.

You will monitor SOPs, COSHH, and Safe Systems of Work, oversee cleaning regimes, and handle opening/closing procedures daily. A strong communicator with a current NPLQ and ICT skills will thrive, as will someone who can balance downtime with peak activity and maintain service excellence

Qualifications

• Experience in managing/leading a team.
• Strong knowledge of health and safety practices.
• Good communication skills (verbal and written).
• ICT skills including Word, Excel and Outlook.

Responsabilités

• Supervise lifeguard team and manage shift patterns.
• Ensure compliance with SOPs, COSHH and Safe Systems of Work.
• Plan lifeguard sessions and pool coverage.
• Submit weekly pay variations and overtime.
• Manage disciplinary matters, rosters and leave.
• Attend monthly lifeguard training and maintain NPLQ.
• Coordinate with reception for gym bookings and equipment setup.
• Oversee cleaning regimes and opening/closing duties.
• Champion health and safety practices and report near misses.

Connaissances

Team leadership

Communication skills

Health and safety

ICT skills

Attention to detail

Customer focus

Formation

Current National Pool Lifeguard Qualification

Outils

Word

Excel

Outlook

Description du poste

You'll will be responsible for the day to day supervision of the largest leisure / sporting facility on Merville Barracks. You will maintain a focus on customers satisfaction and lead our large team of lifeguards to play a crucial role in achieving Sodexo’s mission statement of being a world leader in quality of life services. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What you'll do:

• You will control and implementthe varying shift patterns for the full-time, part-time and casual staff employed at the facility.Ensuring overtime budgets are not exceeded.
• Adhered to all Standard Operating Procedures, COSHH and Safe Systems of Work
• Ensure there are Lifeguarding/Supervising planned sessions in the swimming pool
• You will completeand submitof weekly pay variations and overtime.
• Control and management of all staff, which includes all on site disciplinary matters, their shift rosters and leave requirements.
• Attend monthly mandatory lifeguard staff training, maintain in-date NPLQ.
• Liaise with the Receptionist regarding Gym bookings to ensure equipment is issued and/or set up as necessary including handing over and handing back climbing wall.
• Take bookings in the absence of the receptionist/leisure assistant.
• Check daily and weekly cleaning regimes within the facility in compliance with the contract requirements.
• Be responsible for Key holding and opening/closing the Centre on a daily basis as per contract times
• Be a champion of health and safety practices- spot a near miss? Report it to keep your colleagues safe!

What you bring:

• Experience in managing/leading a team
• Current National Pool Lifeguard Qualification
• Good communication skills both verbal and written
• Knowledge of health and safety
• Able to work on own initiative within team environment
• Able to demonstrate attention to detail and adherence to standards
• ICT skills (experience in using Word, Excel and Microsoft outlook)
• Customer focused individual

What we offer:

• On-the-job training with experienced professionals
• Fully funded apprenticeship qualifications
• Career development opportunities within Sodexo
• A friendly and supportive work environment
• Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
• Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
• Career Growth – Apprenticeships, learning tools, and development opportunities.
• Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.