Gym Member Services Specialist - Nights & Weekends

Planet Fitness - PF Baseline Fitness; Stillwater (MN); Sur place; USD 16 531 - 20 664; Temps partiel

Résumé du poste

A leading fitness facility in Stillwater, MN, seeks a passionate Customer Service representative to provide exceptional service during nights and weekends. The ideal candidate will greet members, assist with inquiries, process sign-ups, and maintain a welcoming environment. Key qualifications include a high school diploma, customer service experience, and strong communication skills. This role requires multitasking in a fast-paced setting, promoting the gym's offerings, and ensuring a positive member experience.

Qualifications

• Prior customer service experience, ideally in a fitness or retail environment.
• Passion for fitness and helping others achieve their goals.
• Ability to thrive in a fast-paced environment.

Responsabilités

• Greet and assist members and guests.
• Handle membership inquiries and provide information about services.
• Process new member sign-ups and renewals.
• Maintain cleanliness of front desk and lobby area.
• Ensure a positive member experience.
• Monitor gym equipment and report maintenance needs.
• Promote special offers and membership upgrades.
• Assist in scheduling classes.

Connaissances

Strong communication skills

Ability to multitask

Positive, upbeat demeanor

Ability to work flexible hours

Formation

High school diploma or equivalent

Some college preferred

Outils

Membership management software

Description du poste

A leading fitness facility in Stillwater, MN, seeks a passionate Customer Service representative to provide exceptional service during nights and weekends. The ideal candidate will greet members, assist with inquiries, process sign-ups, and maintain a welcoming environment. Key qualifications include a high school diploma, customer service experience, and strong communication skills. This role requires multitasking in a fast-paced setting, promoting the gym's offerings, and ensuring a positive member experience.