Gym Member Experience Ambassador

Planet Fitness; Baltimore (MD); On-site; USD 31,000 - 36,000; Full time

Benefits offered by this job

Growth opportunities

PTO for all employees

401K match

Health insurance

Life insurance & disability

Employee assistance program

Free employee membership

Job summary

Planet Fitness in Baltimore, MD is hiring a Fitness Ambassador. This entry-level role creates a welcoming, energetic atmosphere on the gym floor and serves as the friendly first hello to members.

No experience required; we train you. You will greet members, assist with check-ins, promote programs and events, and help maintain a clean, safe workout space.

Grow with us: opportunities to advance into trainer or management roles while enjoying benefits like PTO, health insurance, and a 401K match.

Qualifications

• High school diploma or equivalent required.
• Must be 18+ years old.
• Prior customer service, hospitality, or fitness experience preferred.
• Strong interpersonal and communication skills.
• Reliable, punctual and capable of ownership.
• Passion for fitness and helping others; readiness to learn basic training.
• Must complete fitness training certification (NCSF) within 90 days of hire.
• Ability to perform a wide range of exercises and demonstrate proper form.
• Stand and move on the fitness floor for long shifts; lift up to 50 lbs.

Responsibilities

• Greet members with energy and make everyone feel welcome.
• Be a visible, approachable presence on the fitness floor.
• Assist with check-ins, questions, and member needs.
• Promote club programs, events, and offerings.
• Maintain a clean, safe, and motivating workout space.
• Build relationships, celebrate wins, and encourage progress.

Skills

People skills

Communication

Energy and enthusiasm

Reliability

Customer service

Education

High school diploma or equivalent

Job description

Planet Fitness in Baltimore, MD is hiring a Fitness Ambassador. This entry-level role creates a welcoming, energetic atmosphere on the gym floor and serves as the friendly first hello to members.

No experience required; we train you. You will greet members, assist with check-ins, promote programs and events, and help maintain a clean, safe workout space.

Grow with us: opportunities to advance into trainer or management roles while enjoying benefits like PTO, health insurance, and a 401K match.