Gym Manager

goldscareers; Murfreesboro (TN); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Bonus based on performance

Employee discounts

Free gym membership

Dailypay

Teladoc

Holiday Pay

Personal Training Discount

Medical/Dental/Vision plans

Job summary

Gold's Gym is seeking a General Manager to lead gym operations in a dynamic, customer-focused environment. You will oversee sales processes, staff performance, budgeting, and event planning to drive revenue and service quality.

The role requires strong leadership, communication, and a proven track record in management within the fitness industry or similar retail settings. Join a brand committed to cleanliness and member satisfaction.

Qualifications

• High School diploma with five years professional experience; college degree preferred.
• Experience in fitness industry preferred but not required.
• Ability to direct sales through company outreach programs.
• Excellent customer service orientation with proven results.
• Understanding of performance metrics including P&L, revenue, budgeting, inventory, payroll, cost controls.
• Strong verbal and written communication skills with a professional demeanor.
• Promotional leadership style with drive for excellence; entrepreneurial mindset.
• Two years of management experience preferred; associate or bachelor's degree in business or related field.
• Current CPR certification.

Responsibilities

• Manage gym operating budget and oversee the sales process and systems.
• Monitor, evaluate the performance of all gym-level managers.
• Oversee hiring, training and scheduling of all gym level staff.
• Train and mentor subordinates; delegate and evaluate sales team responsibilities via Sales Manager.
• Manage disciplinary actions involving gym-level employees.
• Provide high level customer service in a high-volume retail environment.
• Plan and promote monthly gym events using corporate marketing as needed.
• Ensure facility is clean and operational.

Skills

Sales leadership

Customer service

Leadership

Verbal communication

Written communication

Budgeting & P&L

Operations management

Recruiting & training

Promotional outreach

Entrepreneurial mindset

Education

High School diploma

College degree preferred

Associate or Bachelor's degree in business or related field

CPR Certification

Job description

Benefits:

• Health insurance
• Paid time off
• Training & development
• Bonus based on performance
• Employee discounts

Since 1965, no gym has been responsible for more life-changing transformations and fitness achievements than Gold's Gym. Gold's Gym is an international brand that focuses on Sales, Service, and Sanitation. Every kind of person comes to our gyms, and every kind of person can transform their life. Come be a part of this success story!

Gold's Gym prides itself on its cleanliness and attention to sanitation. It is one of the pillars of expectations across the globe. We are looking for individuals who share the same priorities to ensure Gold's Gym leads the industry in cleanliness.

Some of the benefits offered include:

• FREE gym membership (attend classes for free too)
• Dailypay (get your paycheck BEFORE payday)
• Teladoc
• Paid Time Off
• Holiday Pay
• Personal Training Discount
• Medical, Dental, and Vision Healthcare Plans
• Basic and Voluntary Life & AD&D
• 20% Retail/Concessions Discount

Earning potential is uncapped. You get commission for EVERY membership that you sign up! With flexible schedules to meet a wide variety of needs, come in and talk with us today to learn how this could be the right opportunity for you.

General Manager

Management Duties:

• Properly manage and maintain gym operational budget
• Responsible for overseeing the sales process and systems
• Manage, monitor, and evaluate the performance of all gym-related managers.
• Monitor the hiring, training and scheduling of all gym level staff.
• Train and mentor subordinates
• Properly delegate, monitor and evaluate specifically assigned responsibilities of sales team through the Sales Manager.
• Responsible for managing disciplinary actions involving all gym level employees.

Operational Duties:

• Provide and maintain the highest level of customer service in a high volume retail environment through personal actions and development of the staff.
• Provide effective decision making regarding customer service issues.
• Plan and promote special events for the gym on a monthly basis, using corporate marketing as needed.
• Responsible for ensuring that the facility is clean and operationally sound.

Job Qualifications:

• High School diploma with five years professional experience. College degree preferred.
• Fitness industry experience preferred but not required.
• Be promotionally-oriented and have the ability to direct sales through company required outreach programs.
• Strong customer service orientation with proven results.
• Understanding of performance metrics including P&L, revenue, budgeting, inventory, payroll, cost controls and facilities maintenance.
• Excellent verbal and written communication skills.
• Entrepreneurial spirit with open, participative leadership style and drive for excellence.
• Strong work ethic, integrity, and professional demeanor.
• Associate or Bachelor's degree in business or related field with two years of management experience preferred.
• Current CPR Certification