Gym Manager

Gold's Gym; Knoxville (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Training & development

Paid time off

Employee discounts

Advancement opportunities

Job summary

Gold’s Gym seeks a General Manager to lead gym operations, sales, and service in a fast-paced environment. You will manage budgets, oversee the sales process, and supervise multiple managers while maintaining high standards of cleanliness and member satisfaction.

Ideal candidates have strong leadership, excellent communication, and a hands-on approach to training staff. CPR cert required; attractive benefits and growth opportunities available.

Qualifications

• High School diploma with five years professional experience; college degree preferred.
• Experience in fitness industry preferred but not required.
• Be promotionally-oriented and direct sales through outreach programs.
• Strong customer service orientation with proven results.
• Understanding of P&L, revenue, budgeting, inventory, payroll, cost controls and facilities maintenance.
• Excellent verbal and written communication skills.
• Entrepreneurial leadership style with drive for excellence.
• CPR Certification is current.

Responsibilities

• Manage and maintain gym operational budget.
• Oversee the sales process and systems.
• Monitor, evaluate performance of gym-level managers.
• Hire, train and schedule gym staff.
• Train and mentor subordinates.
• Delegate and evaluate sales team responsibilities.
• Manage disciplinary actions for gym staff.
• Provide high level customer service in a high-volume retail environment.
• Plan and promote monthly gym events with marketing support.
• Ensure facility is clean and operational.

Skills

Sales leadership

Customer service

Communication

Leadership

Promotion outreach

Performance metrics

CPR Certification

Education

High School diploma + 5 years experience

Associate or Bachelor’s in business or related field

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Employee discounts

Since 1965, no gym has been responsible for more life-changing transformations and fitness achievements than Gold’s Gym. Gold’s Gym is an international brand that focuses on Sales, Service, and Sanitation. Every kind of person comes to our gyms, and every kind of person can transform their life. Come be a part of this success story!

Gold’s Gym prides itself on its cleanliness and attention to sanitation. It is one of the pillars of expectations across the globe. We are looking for individuals who share the same priorities to ensure Gold’s Gym leads the industry in cleanliness.

Do you believe in the importance of health and wellness?

Are you passionate about being a part of the future of fitness?

If you answered “yes” to those questions, then this opportunity is for you! Not only do you get to help others achieve their goals, but Gold’s Gym offers great benefits for all eligible employees.

Additional Benefits:

• FREE gym membership (attend classes for free too)
• Dailypay (get your paycheck BEFORE payday)
• Teladoc
• Paid Time Off
• Holiday Pay
• Personal Training Discount
• Medical, Dental, and Vision Healthcare Plans
• Basic and Voluntary Life & AD&D
• 20% Retail/Concessions Discount

Earning potential is uncapped. You get commission for EVERY membership that you sign up! With flexible schedules to meet a wide variety of needs, come in and talk with us today to learn how this could be the right opportunity for you.

General Manager

Management Duties:

• Properly manage and maintain gym operational budget
• Responsible for overseeing the sales process and systems
• Manage, monitor, and evaluate the performance of all gym-related managers.
• Monitor the hiring, training and scheduling of all gym level staff.
• Train and mentor subordinates
• Properly delegate, monitor and evaluate specifically assigned responsibilities of sales team through the Sales Manager.
• Responsible for managing disciplinary actions involving all gym level employees.

Operational Duties:

• Provide and maintain the highest level of customer service in a high volume retail environment through personal actions and development of the staff.
• Provide effective decision making regarding customer service issues.
• Plan and promote special events for the gym on a monthly basis, using corporate marketing as needed.
• Responsible for ensuring that the facility is clean and operationally sound.

Job Qualifications:

• High School diploma with five years professional experience. College degree preferred.
• Fitness industry experience preferred but not required.
• Be promotionally-oriented and have the ability to direct sales through company required outreach programs.
• Strong customer service orientation with proven results.
• Understanding of performance metrics including P&L, revenue, budgeting, inventory, payroll, cost controls and facilities maintenance.
• Excellent verbal and written communication skills.
• Entrepreneurial spirit with open, participative leadership style and drive for excellence.
• Strong work ethic, integrity, and professional demeanor.
• Associate or Bachelor's degree in business or related field with two years of management experience preferred.
• Current CPR Certification