Gym Manager

goldscareers; Knoxville (TN); On-site; USD 55,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Employee discounts

Free gym membership

Job summary

Gold’s Gym in Knoxville, TN seeks a strong General Manager to lead daily operations, oversee the sales process, and manage the gym budget while ensuring top-notch customer service in a high-volume retail setting. You will recruit, train, and evaluate staff, drive member sign-ups through outreach programs, and uphold cleanliness and sanitation standards as a core pillar of our brand.

This role offers benefits and advancement opportunities; prior fitness industry experience is preferred but not

Qualifications

• High School diploma with five years professional experience.
• College degree preferred.
• Fitness industry experience preferred but not required.
• Be promotionally-oriented and have the ability to direct sales through company required outreach programs.
• Strong customer service orientation with proven results.
• Understanding of performance metrics including P&L, revenue, budgeting, inventory, payroll, cost controls and facilities maintenance.
• Excellent verbal and written communication skills.
• Entrepreneurial spirit with open, participative leadership style and drive for excellence.
• Strong work ethic, integrity, and professional demeanor.
• Associate or Bachelor's degree in business or related field with two years of management experience preferred.
• Current CPR Certification

Responsibilities

• Properly manage and maintain gym operational budget.
• Responsible for overseeing the sales process and systems.
• Manage, monitor, and evaluate the performance of all gym-related managers.
• Monitor the hiring, training and scheduling of all gym level staff.
• Train and mentor subordinates.
• Properly delegate, monitor and evaluate specifically assigned responsibilities of sales team through the Sales Manager.
• Responsible for managing disciplinary actions involving all gym level employees.
• Provide and maintain the highest level of customer service in a high volume retail environment through personal actions and development of the staff.
• Provide effective decision making regarding customer service issues.
• Plan and promote special events for the gym on a monthly basis, using corporate marketing as needed.
• Responsible for ensuring that the facility is clean and operationally sound.

Skills

Customer service

Leadership

Sales

Budgeting

Metrics

Entrepreneurial spirit

Integrity

Work ethic

Communication

Team management

Education

High School diploma; 5 years experience

Associate or Bachelor's in business

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Employee discounts

Since 1965, no gym has been responsible for more life‑changing transformations and fitness achievements than Gold’s Gym. Gold’s Gym is an international brand that focuses on Sales, Service, and Sanitation. Every kind of person comes to our gyms, and every kind of person can transform their life. Come be a part of this success story!

Gold’s Gym prides itself on its cleanliness and attention to sanitation. It is one of the pillars of expectations across the globe. We are looking for individuals who share the same priorities to ensure Gold’s Gym leads the industry in cleanliness.

Do you believe in the importance of health and wellness?

Are you passionate about being a part of the future of fitness?

If you answered “yes” to those questions, then this opportunity is for you! Not only do you get to help others achieve their goals, but Gold’s Gym offers great benefits for all eligible employees.

Some of the benefits offered include:

• FREE gym membership (attend classes for free too)
• Dailypay (get your paycheck BEFORE payday)
• Teladoc
• Paid Time Off
• Holiday Pay
• Personal Training Discount
• Medical, Dental, and Vision Healthcare Plans
• Basic and Voluntary Life & AD&D
• 20% Retail/Concessions Discount

Earning potential is uncapped. You get commission for EVERY membership that you sign up! With flexible schedules to meet a wide variety of needs, come in and talk with us today to learn how this could be the right opportunity for you.

General Manager

Management Duties:

• Properly manage and maintain gym operational budget
• Responsible for overseeing the sales process and systems
• Manage, monitor, and evaluate the performance of all gym-related managers.
• Monitor the hiring, training and scheduling of all gym level staff.
• Train and mentor subordinates
• Properly delegate, monitor and evaluate specifically assigned responsibilities of sales team through the Sales Manager.
• Responsible for managing disciplinary actions involving all gym level employees.

Operational Duties:

• Provide and maintain the highest level of customer service in a high volume retail environment through personal actions and development of the staff.
• Provide effective decision making regarding customer service issues.
• Plan and promote special events for the gym on a monthly basis, using corporate marketing as needed.
• Responsible for ensuring that the facility is clean and operationally sound.

Job Qualifications:

• High School diploma with five years professional experience. College degree preferred.
• Fitness industry experience preferred but not required.
• Be promotionally-oriented and have the ability to direct sales through company required outreach programs.
• Strong customer service orientation with proven results.
• Understanding of performance metrics including P&L, revenue, budgeting, inventory, payroll, cost controls and facilities maintenance.
• Excellent verbal and written communication skills.
• Entrepreneurial spirit with open, participative leadership style and drive for excellence.
• Strong work ethic, integrity, and professional demeanor.
• Associate or Bachelor's degree in business or related field with two years of management experience preferred.
• Current CPR Certification