Gym Front Desk Concierge — Welcome & Help Members

EōS Fitness; Las Vegas (NV); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Free gym membership for you and one a

Daily Pay

Health, dental and vision insurance

401(k) with company matching

Employee assistance program

Professional development

Job summary

EōS Fitness is hiring a Service Associate in Las Vegas to welcome members, answer questions, and guide guests through our services. You will check in members, assist with programs, and provide friendly, knowledgeable support to ensure a positive gym experience.

CPR within 30 days is required; ability to work evenings, weekends, and holidays is valued. We offer daily pay, free membership for you and a family member, and comprehensive benefits in a collaborative team environment.

Qualifications

• Previous experience in customer service or front desk role.
• Experience or strong interest in the fitness industry is a plus
• Excellent interpersonal skills with a customer-focused attitude.
• Ability to multitask and handle a fast-paced environment.
• Proficiency in MS Office and familiarity with gym management software.
• Strong organizational and problem-solving skills.
• Flexibility to work evenings, weekends, and holidays as required.
• And, of course, someone who embraces our Core Values!

Responsibilities

• Greet members and guests with a friendly and professional attitude.
• Provide information about gym services, programs, and membership options.
• Address member inquiries, concerns, and complaints promptly and professionally.
• Check-in members and guests using the gym’s management system.
• Oversee and manage check-in alerts and notifications.
• Ensure the front desk area is clean, organized, and stocked with necessary supplies.
• Process payments for memberships, classes, and retail items.
• Follow safety protocols and procedures to ensure the well-being of all gym members and staff.
• Monitor and manage inventory levels for coolers, beverages, and bar items, as well as track sales performance.
• Support a clean and well-maintained facility by conducting gym walks, picking up trash, restocking supplies, and completing locker room and bathroom checks.

Skills

Customer service

Front desk

Interpersonal skills

Multitasking

MS Office

Gym management software

Organizational skills

Flexible schedule

Tools

MS Office

Gym management software

Job description

EōS Fitness is hiring a Service Associate in Las Vegas to welcome members, answer questions, and guide guests through our services. You will check in members, assist with programs, and provide friendly, knowledgeable support to ensure a positive gym experience.

CPR within 30 days is required; ability to work evenings, weekends, and holidays is valued. We offer daily pay, free membership for you and a family member, and comprehensive benefits in a collaborative team environment.