Gym Front Desk Concierge

Pro Fitness Enterprises Inc; Billerica (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

Pro Fitness Enterprises Inc in Billerica, Massachusetts, is looking for a friendly and organized Front Desk Associate to be the first point of contact for our customers. You will greet arriving customers, direct them appropriately, answer phone calls, and maintain the front desk area.

The ideal candidate has excellent communication and computer skills, is capable of multitasking, and possesses a passionate disposition for health and fitness. Prior customer service experience is preferred, and we want to hear from all enthusiastic applicants!

Qualifications

• Two or more years of customer service, receptionist, or front desk experience is preferred.
• Friendly and professional disposition with a passion for health and fitness.
• Ability to multi-task and thrive in a fast-paced environment.

Responsibilities

• Welcome guests and prospective members.
• Provide tours for prospective members.
• Respond to inquiries in person, over the phone, and via email.
• Maintain a clean and organized lobby and front desk area.

Skills

Customer service skills

Communication skills

Multitasking

Computer skills

Tools

Scheduling software

Spreadsheets

Job description

Pro Fitness Enterprises Inc in Billerica, Massachusetts, is looking for a friendly and organized Front Desk Associate to be the first point of contact for our customers. You will greet arriving customers, direct them appropriately, answer phone calls, and maintain the front desk area.

The ideal candidate has excellent communication and computer skills, is capable of multitasking, and possesses a passionate disposition for health and fitness. Prior customer service experience is preferred, and we want to hear from all enthusiastic applicants!