Gym Club Supervisor — Member Experience & Ops

Planet Fitness Franchising, LLC; Westerville (OH); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Employee discounts

Free uniforms

Vision insurance

Wellness resources

Job summary

A fitness franchise is seeking an Assistant Club Manager to help oversee gym operations and ensure an exceptional member experience. Key responsibilities include staff recruitment, maintaining service quality, and managing facility cleanliness. Ideal candidates possess strong customer service skills, relevant experience, and a high school diploma. This role provides an energetic work environment with opportunities for growth.

Qualifications

• Superior customer service skills, preferably in the fitness industry.
• Experience as a Member Service Representative at Planet Fitness.
• Must be 18 years of age or older.

Responsibilities

• Oversight of gym operations and ensuring superior customer experience.
• Recruiting and training a high-performing staff.
• Handling member services and facility cleanliness.

Skills

Customer service skills

Supervisory skills

Problem resolution skills

Education

High school diploma/GED

Tools

Microsoft Suite

Apple

Job description

A fitness franchise is seeking an Assistant Club Manager to help oversee gym operations and ensure an exceptional member experience. Key responsibilities include staff recruitment, maintaining service quality, and managing facility cleanliness. Ideal candidates possess strong customer service skills, relevant experience, and a high school diploma. This role provides an energetic work environment with opportunities for growth.