Gulf Coast - Assistant Grocery Manager - Gonzales

H.E.B.; Gonzales (TX); Hybrid; USD 42,000 - 64,000; Full time

Job summary

H-E-B is seeking an Assistant Department Manager to help run daily department operations and deliver excellent customer service. You will assist with scheduling, performance appraisals, recruiting, ordering, inventory, and budget monitoring while upholding food safety and sanitation standards.

You will lead with guidance from the Department Manager, interact with Partners and Customers, and ensure adherence to company policies.

Qualifications

• Completion of internal ADM pathway as required.
• Ability to lead with supervision and guidance from Department Manager.
• Strong math and budgeting awareness for department operations.

Responsibilities

• Assist Department Manager with scheduling, performance reviews, and interviews.
• Provide direction and feedback to Partners under supervision.
• Assist with ordering, inventory, and payroll/budget monitoring.
• Perform inspections to ensure productivity, quality, and sanitation.
• Stock, merchandize, and assist customers with product selection.
• Maintain high levels of customer service through example and SOPs.

Skills

Interpersonal skills

Verbal & written communication

Financial operations

Leadership / management

MS Office / H-E-B systems

Attention to detail

Team-oriented

Education

Phases I & II School of Retail Management

Technical & leadership courses completion

Qualification for Dept Manager role

Job description

Job Summary: As an H-E-B Assistant Department Manager, you'll help manage your Department's daily operations, and you'll get to know our Customers, and treat them to excellent service.
Key Responsibilities & Essential Functions:

Management:

• Assists Department Manager with preparing work schedules, conducting performance appraisals, and interviewing job applicants
• Provides work direction and feedback to Partners under direction of Department Manager
• Assists Department Manager with ordering product, taking inventory and completing post-inventory paperwork, and monitoring department budget and payroll
• Performs routine inspections / audits to ensure compliance with productivity, quality, and sanitation standards
• Frequently receives, stocks, and merchandises product for department
• Assists Customers with inquiries or selection of products
• Maintains the highest levels of customer service through personal example, SOP compliance, and accountability
• Ensures compliance with federal, state, and H-E-B regulations, policies, and standards for product / food safety and sanitation are met
• Performs Representative and Specialist duties often

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements:

Age Requirement:

• 18+

Work Experience:

Knowledge/Skills/Abilities:

• Strong interpersonal skills
• Strong verbal / written communication skills
• Financial and mathematical operations skills
• Leadership / management skills
• Computer skills, including MS Office and H-E-B systems
• Strong attention to detail
• Team-oriented

Education:

• Successful completion of Phases I and II of School of Retail Management (internal Partners)
• Completion of any remaining technical and leadership courses (within one year of being placed as an ADM)
• Completion of qualifications to assume a Department Manager position (within one year of placement as an Assistant Department Manager)

Licenses/Certifications:

Physical Demands & Working Conditions:

• Function in a fast-paced, retail environment that requires detailed work and precision
• Work extended hours and / or rotating schedules

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 10/01/2013