Guitar Repair Technician - Craft & Customer Experience

Guitar Center; Oregon (WI); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K plus company match

mental health support

paid sick/holiday/vacation time

employee discount program

tuition reimbursement options

Job summary

Guitar Center is seeking a Repair Technician (Guitar) to perform maintenance and repair on customer-owned instruments and assist with store inventory. You will deliver a high-quality customer experience while maintaining instrumentation and completing warranty repairs.

The role emphasizes craftsmanship, product knowledge, and a proactive approach to learning and applying GC certification standards in a fast-paced retail environment.

Qualifications

• Skilled understanding of repairing Guitars.

Responsibilities

• Interact with customers, ensuring a positive customer experience.
• Service customer-owned instruments with a high level of craftsmanship.
• Maintain store owned gear, as requested.
• Complete warranty repair work.
• Additional duties as assigned.

Skills

Customer focus

Initiative

Selling

Training

Job description

Guitar Center is seeking a Repair Technician (Guitar) to perform maintenance and repair on customer-owned instruments and assist with store inventory. You will deliver a high-quality customer experience while maintaining instrumentation and completing warranty repairs.

The role emphasizes craftsmanship, product knowledge, and a proactive approach to learning and applying GC certification standards in a fast-paced retail environment.