Guitar Repair Tech (Luthier) – Craft & Customer Care

Guitar Center Stores, Inc.; Fairlawn (OH); On-site; USD 15,153 - 18,942; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K plus company match

Mental health support

Paid sick/holiday/vacation time

Employee discount program

Tuition reimbursement

Job summary

A leading music retail company in Fairlawn, Ohio, is seeking a Repair Technician to provide maintenance and repair services on customer-owned instruments. The role requires strong customer service skills, a skilled understanding of guitar repairs, and the ability to maintain store inventory. The company offers a range of benefits including medical, dental, vision, and a 401K program. Join us to foster a love for music and craft excellence in every interaction.

Qualifications

• Skilled understanding of repairing guitars.

Responsibilities

• Interact with customers, ensuring a positive customer experience.
• Service customer-owned instruments with a high level of craftsmanship.
• Maintain store owned gear, as requested.
• Complete warranty repair work.
• Additional duties as assigned.

Skills

Customer Focus

Initiative

Selling

Training

Job description

A leading music retail company in Fairlawn, Ohio, is seeking a Repair Technician to provide maintenance and repair services on customer-owned instruments. The role requires strong customer service skills, a skilled understanding of guitar repairs, and the ability to maintain store inventory. The company offers a range of benefits including medical, dental, vision, and a 401K program. Join us to foster a love for music and craft excellence in every interaction.