Guitar Repair Tech/Luthier — Gig Leave & Benefits

The Guitar Center Company; Lakeland (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical benefits

401K with company match

Tuition reimbursement options

Job summary

A leading music retail company seeks a Repair Technician to provide maintenance and repair services on customer instruments. The ideal candidate will offer excellent customer service, interact positively with customers, and maintain store equipment. Strong skills in guitar repair and a passion for music are essential. This role offers opportunities for personal development and a supportive work environment, including benefits like medical and tuition assistance.

Qualifications

• Understand customer service principles, and able to provide an excellent customer experience.
• Able to identify opportunities & issues and follow through on work activities.
• Able to learn quickly and take positive action.

Responsibilities

• Interact with customers, ensuring a positive customer experience.
• Service customer-owned instruments with a high level of craftsmanship.
• Complete warranty repair work.

Skills

Skilled understanding of repairing Guitars

Customer service principles

Ability to connect with customers

Job description

A leading music retail company seeks a Repair Technician to provide maintenance and repair services on customer instruments. The ideal candidate will offer excellent customer service, interact positively with customers, and maintain store equipment. Strong skills in guitar repair and a passion for music are essential. This role offers opportunities for personal development and a supportive work environment, including benefits like medical and tuition assistance.