Guidewire Claim Center Business Analyst

Beacon Technologies; Madison (WI); On-site; USD 85,000 - 110,000; Full time

Job summary

Beacon Technologies in Madison, WI is seeking a seasoned Business Analyst to elicit requirements, document processes, and drive project deliverables for Guidewire ClaimCenter in collaboration with IT leadership.

You will manage essential documentation, lead UAT, coordinate with senior stakeholders across Business, IT and Customer teams, and ensure high-quality requirements and user stories are ready for development and testing.

Qualifications

• 5+ years of business analysis experience with an Agile mindset.
• Ability to elicit and document requirements from senior stakeholders.
• Strong communication and stakeholder management across business, IT and customers.
• Experience with policy administration systems and end-to-end integration.
• Self-starter capable of independent work and collaboration.

Responsibilities

• Act as liaison between business and IT to drive project delivery.
• Lead elicitation sessions to gather requirements and user stories.
• Document User Stories and Acceptance Criteria in JIRA.
• Update ISO-based insurance forms in Word/LibreOffice.
• Coordinate UAT planning and defect triage with IT and vendors.
• Collaborate with offshore teams as needed.

Skills

Agile BA

Stakeholder management

Requirements elicitation

Documentation

UAT leadership

Communication

Policy administration systems

English proficiency

Problem solving

Tools

JIRA

Microsoft Office

Job description

What is driving this need from a business perspective?

Increased demand for Business Analyst to conduct requirements elicitations sessions and drive project deliverables in collaboration with the Lead Business Analyst for Guidewire ClaimCenter.

Job Description:

Manage essential process documentation for project implementation of functional and technical solutions by collaborating with business partners and IT leadership to gather business requirements, provide expertise and guidance and help execute plans to enhance business capability, achieve results and support organizational strategic priorities.

Skills and Experience:

• A proven Agile business analyst.
• Thinks ahead with autonomy.
• Strong Business Analysis acumen and experience (5+ years)
• Self-starter with the ability to work independently for results, as well as collaborate with a team.
• Proven ability to elicit and document requirements from senior level stakeholders both internal and external.
• Excellent stakeholder management skills across Business, IT and Customer teams.
• Excellent oral and written communication skills, including PowerPoint.
• Experience with integration and end-to-end solutions including a policy administration system.
• Strong command of written and spoken English.
• Sees an issue and helps fix it without being told to.
• Strong documentation, influencing and leadership skills.
• Process and Procedure analysis and mapping experience.
• Has led UAT efforts and defect management resolution.
• Experience in Specialty Lines:
  • Aviation
  • Financial Lines
  • Accident & Health (Employee Stop Loss)
  • Cyber

Technical Skills:

• Experience working with an external web development vendor and internal leadership, using strong technical understanding and business acumen to help bridge the gap.
• Any Insurance Policy and Form experience.
• Any experience with external vendors to resolve defects related to insurance applications.
• Any Generative or Predictive AI experience not required but a plus (ChatGPT, Azure, etc.).
• Any API Mapping experience between Policy, Claims, and Financial Insurance Applications.
• Proficient with Microsoft Office (Word, Outlook, PowerPoint, Visio, Excel, etc.).

A Day in the Life of Contractor:

• Acts as liaison between business and IT and help drive delivery of project.
• Holds daily touch base with on and offshore team members to discuss deliverables and blockers.
• Holds elicitation sessions to comprise requirements and user stories.
• Enter User Stories, Acceptance Criteria and note updates in Atlassian JIRA.
• Updates to ISO based Insurance forms in Word and/or LibreOffice.
• Creates UAT Test Plan and help business execute test cases.
• Triages defects with IT and vendor and help business re-test to resolve issues.