Guestroom Supervisor – Campground Hospitality

Carowinds; Charlotte (NC); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Free admission to Carowinds

Free tickets for friends and family

10% food discounts

20% merchandise discounts

Associate events

Global team collaboration

Job summary

Carowinds in Charlotte, NC is seeking friendly associates to clean and maintain guest rooms daily, ensuring comfort and safety for our guests. You will make beds, restock amenities, handle linens, and perform deep cleans as needed, while responding to guest requests and collaborating with team leaders.

Ideal candidates are 18+, with a service mindset, good judgment, and the ability to work with people from diverse backgrounds.

Qualifications

• Customer service mindset and safety commitment.
• Ability to work with guests and team members from diverse backgrounds.
• Willingness to learn cleaning procedures and safety guidelines.

Responsibilities

• Clean and maintain guest rooms daily (beds, bathrooms, linens, amenities).
• Respond to guest requests and inquiries; report maintenance issues.
• Perform deep cleaning as assigned and ensure common areas meet standards.

Skills

Customer service

Safety awareness

Diversity & inclusion

Guest interactions

Tools

Cleaning equipment

Job description

Carowinds in Charlotte, NC is seeking friendly associates to clean and maintain guest rooms daily, ensuring comfort and safety for our guests. You will make beds, restock amenities, handle linens, and perform deep cleans as needed, while responding to guest requests and collaborating with team leaders.

Ideal candidates are 18+, with a service mindset, good judgment, and the ability to work with people from diverse backgrounds.