Housekeeping Supervisor - Campground

Carowinds; Charlotte (NC); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Free admission to Carowinds

Free tickets for friends and family

10% food discounts

20% merchandise discounts

Associate events

Global team collaboration

Job summary

Carowinds in Charlotte, NC is seeking friendly associates to clean and maintain guest rooms daily, ensuring comfort and safety for our guests. You will make beds, restock amenities, handle linens, and perform deep cleans as needed, while responding to guest requests and collaborating with team leaders.

Ideal candidates are 18+, with a service mindset, good judgment, and the ability to work with people from diverse backgrounds.

Qualifications

• Customer service mindset and safety commitment.
• Ability to work with guests and team members from diverse backgrounds.
• Willingness to learn cleaning procedures and safety guidelines.

Responsibilities

• Clean and maintain guest rooms daily (beds, bathrooms, linens, amenities).
• Respond to guest requests and inquiries; report maintenance issues.
• Perform deep cleaning as assigned and ensure common areas meet standards.

Skills

Customer service

Safety awareness

Diversity & inclusion

Guest interactions

Tools

Cleaning equipment

Job description

Overview

Effectively cleans and maintains the campground guest rooms on a daily basis.

• Supervises, directs, counsels, disciplines associates in the work location. Completes required documentation.
• Works with chemicals in accordance with all safety guidelines listed on the safety data sheets (SDS). Uses cleaning equipment in accordance with the departmental safety guidelines. Utilizes personal protective equipment (PPE) as necessary
• Ensures that all assigned areas, which may include: hallways, pool area, video room, banquet spaces, stairways, public bathrooms, public areas, lobby area, elevators, elevator landings, linen closets, hallways, vending machines, and outdoor walkways are cleaned daily in accordance to Carowinds standards.
• Cleans and maintains all areas of aguest-room including making beds, cleaning bathroom fixtures, removing dirty linen, replacing all used guest amenities, dusting, vacuuming, emptying trash, mopping floors, etc. Responsible for completingguest-room task assignment daily, responding to guest requests and inquiries, reporting maintenance issues, collecting and labeling lost and found items, and responding to the requests of team leaders. Completes deep clean (as assigned).

Some of our amazing perks and benefits:

• FREE admission to Carowinds and other Six Flags Entertainment parks!
• FREE tickets for friends and family!
• 10% discounts on food and 20% discounts on merchandise!
• Work with people from here, near, and from all over the world!
• Exclusive associate-only events!

Positions are currently available for those who are 18 or older.

Responsibilities

We are here to make people happy!! Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness.

Qualifications

• You!
• People who love helping others and will support the needs of our guests and associates.
• Good judgement and a commitment to safety.
• Ability to work and interact with people from diverse backgrounds.
• Individuals with a passion and excitement about Carowinds.
• Availability to include some weekdays, weekends, evenings, and holidays.
• Previous experience in hotel housekeeping preferred but not required.
• Valid driver's license preferred.