Guestroom Quality Inspector

Kana Hotel Group; Jacksonville (FL); Hybrid; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical

Vision

Dental

401K

Immediate Pay- earned wage access!

Vacation time

Sick time

Holiday pay

Bonus opportunities

Brand-specific employee discounts

Long term/short term disability

Life insurance

Job summary

Kana Hotel Group is seeking a housekeeping professional to support the Executive Housekeeper and coordinate room cleaning for vacant rooms and prospective discharges. You will assist Room Attendants, manage supplies, and help maintain clean storage areas and carts.

You will participate in brand audits, address service concerns, and attend team meetings. The role requires flexibility for nights, weekends, and holidays to ensure guestroom readiness and high standards.

Responsibilities

• Works with Executive Housekeeper to obtain list of vacant rooms to be cleaned & list of prospective checkouts or discharges in order to prepare work assignments.
• Assists Room Attendants by cleaning guest rooms on regular basis
• Inventorying cleaning supplies & linen stock to ensure adequate supplies; Issues supplies & equipment to team members to maintain budget control
• Maintain cleanliness of storage rooms & stocks cart
• Investigates concerns regarding housekeeping service and equipment, and provides feedback to Executive Housekeeper.
• Attends and occasionally conducts required housekeeping team meetings
• Maintains a positive and professional attitude with staff at all times
• Assists in preparing for brand audits and follow through of improvements needed
• Flexibility to work various shifts including nights, weekends, and holidays
• Post room occupancy records
• Adjust guests' complaints regarding housekeeping service or equipment
• Examine carpets, drapes and furniture in rooms, halls, and lobbies for stains, damage, or wear
• Record inspection results and notifies cleaning personnel of inadequacies

Job description

Kana Hotel Group is seeking a housekeeping professional to support the Executive Housekeeper and coordinate room cleaning for vacant rooms and prospective discharges. You will assist Room Attendants, manage supplies, and help maintain clean storage areas and carts.

You will participate in brand audits, address service concerns, and attend team meetings. The role requires flexibility for nights, weekends, and holidays to ensure guestroom readiness and high standards.